[SOLVED] webUI not accessible anymore

[PeterZ]

Hi all
A Nextcloud update failed and made other containers inaccessible as wel.
Even the webUI was not responding anymore.

After restarting the system, the webUI remains inaccessible but all containers started fine.
Is it normal that access.log cannot be opened?
I also restarted the pveproxy service.

Any tips on how to solve this are highly appreciated!

root@pve:~# systemctl status pveproxy.service
● pveproxy.service - PVE API Proxy Server
     Loaded: loaded (/lib/systemd/system/pveproxy.service; enabled; vendor preset: enabled)
     Active: active (running) since Thu 2022-10-27 00:34:01 CEST; 26s ago
    Process: 38495 ExecStartPre=/usr/bin/pvecm updatecerts --silent (code=exited, status=0/SUCCESS)
    Process: 38501 ExecStart=/usr/bin/pveproxy start (code=exited, status=0/SUCCESS)
   Main PID: 38580 (pveproxy)
      Tasks: 4 (limit: 18987)
     Memory: 132.8M
        CPU: 2.439s
     CGroup: /system.slice/pveproxy.service
             ├─38580 pveproxy
             ├─39234 pveproxy worker
             ├─39235 pveproxy worker
             └─39236 pveproxy worker

Oct 27 00:34:26 pve pveproxy[39068]: worker exit
Oct 27 00:34:26 pve pveproxy[39234]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied
Oct 27 00:34:26 pve pveproxy[38580]: worker 39067 finished
Oct 27 00:34:26 pve pveproxy[38580]: starting 1 worker(s)
Oct 27 00:34:26 pve pveproxy[38580]: worker 39235 started
Oct 27 00:34:26 pve pveproxy[38580]: worker 39068 finished
Oct 27 00:34:26 pve pveproxy[38580]: starting 1 worker(s)
Oct 27 00:34:26 pve pveproxy[38580]: worker 39236 started
Oct 27 00:34:26 pve pveproxy[39235]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied
Oct 27 00:34:26 pve pveproxy[39236]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied

 

[bbgeek17]

no, its not normal.
Are you ok on space? Have you checked the permissions on /var/log/* ?
I dont see how a container upgrade could have caused permission change on host, perhaps you have deeper file system integrity issues.

---

Blockbridge : Ultra low latency all-NVME shared storage for Proxmox - https://www.blockbridge.com/proxmox

 

[PeterZ]

Hi

I find this also very strange but could this be caused by a hard reboot?
Only 9% used on my system disk.

root@pve:~# ls -l /var/log/pveproxy/
total 121
-rw------- 1 root     root          0 Oct 27 00:00 access.log
-rw-r----- 1 www-data www-data 141681 Oct 27 00:03 access.log.1
-rw-r----- 1 www-data www-data   3958 Oct 25 23:24 access.log.2.gz
-rw-r----- 1 www-data www-data  30454 Oct 24 23:44 access.log.3.gz
-rw-r----- 1 www-data www-data  11436 Oct 21 00:52 access.log.4.gz
-rw-r----- 1 www-data www-data   1204 Oct 20 00:31 access.log.5.gz
-rw-r----- 1 www-data www-data   1219 Oct 19 09:49 access.log.6.gz
-rw-r----- 1 www-data www-data   2204 Oct 17 10:00 access.log.7.gz
-rw-r----- 1 www-data www-data  25264 Oct 16 23:01 access.log.8.gz

 

[bbgeek17]

-rw------- 1 root root 0 Oct 27 00:00 access.log

fix the ownership of the file and try to restart your services

---

Blockbridge : Ultra low latency all-NVME shared storage for Proxmox - https://www.blockbridge.com/proxmox

 

[PeterZ]

Hi bbgeek17, that did the trick!
Thank you VERY much for stepping in and solving this!
Have a nice day!

 

[dekiesel]

fix the ownership of the file and try to restart your services

---

Blockbridge : Ultra low latency all-NVME shared storage for Proxmox - https://www.blockbridge.com/proxmox

Since this is the first hit on google:

chown -R www-data:www-data /var/log/pveproxy