Web interface doesn't work. Need help troubleshooting

[xiko]

I posted this on the wrong forum, can a Admin please delete?

Hello, I installed the latest 3.0 version and it was working. Then I updated qemu and the web interface stopped working. Then I removed the qemu and installed the proxmox 3.1 version to try to fix it. Well, it didn't. I am unable to go to the web interface and don't know how to troubleshoot it.

 

[tom]

post the output of 'pveversion -v'

 

[xiko]

I cant find the file and the command doesnt work.
Edit: I had the bare metal installation. I am doing a apt-get install proxmox* and it is updating. It is strange as the web interface was working before.

So it seems that when I uninstalled qemu I uninstalled the proxmox. After I reinstalled the proxmox with the above command it is working now.

The pveversion -v gives me this now:
proxmox-ve-2.6.32: not correctly installed (running kernel: 2.6.32-22-pve)
pve-manager: not correctly installed (running version: 3.1-3/dc0e9b0e)
pve-kernel-2.6.32-20-pve: 2.6.32-100
pve-kernel-2.6.32-22-pve: 2.6.32-107
lvm2: 2.02.98-pve4
clvm: 2.02.98-pve4
corosync-pve: 1.4.5-1
openais-pve: 1.1.4-3
libqb0: 0.11.1-2
redhat-cluster-pve: 3.2.0-2
resource-agents-pve: 3.9.2-4
fence-agents-pve: 4.0.0-1
pve-cluster: 3.0-7
qemu-server: not correctly installed
pve-firmware: 1.0-23
libpve-common-perl: 3.0-6
libpve-access-control: 3.0-6
libpve-storage-perl: 3.0-8
pve-libspice-server1: not correctly installed
vncterm: 1.1-4
vzctl: 4.0-1pve3
vzprocps: 2.0.11-2
vzquota: 3.1-2
pve-qemu-kvm: not correctly installed
ksm-control-daemon: 1.1-1
glusterfs-client: not correctly installed


Thanks for helping out.

 

[tom]

your list shows a lot of issues.

try the following:

apt-get update && apt-get install proxmox-ve-2.6.32

 

[tom]

..Then I updated qemu and the web interface stopped working....

How did you update qemu?

 

[xiko]

"apt-get install qemu"

I am doing the "apt-get update && apt-get install proxmox-ve-2.6.32"The following NEW packages will be installed:
proxmox-ve-2.6.32 pve-manager pve-qemu-kvm qemu-server

Preconfiguring packages ...
(Reading database ... 57227 files and directories currently installed.)
Unpacking pve-qemu-kvm (from .../pve-qemu-kvm_1.4-13_amd64.deb) ...
dpkg: error processing /var/cache/apt/archives/pve-qemu-kvm_1.4-13_amd64.deb (--unpack):
trying to overwrite '/usr/share/man/man8/qemu-nbd.8.gz', which is also in package qemu-utils 1.1.2+dfsg-6a
dpkg-deb: error: subprocess paste was killed by signal (Broken pipe)
Selecting previously unselected package qemu-server.
Unpacking qemu-server (from .../qemu-server_3.0-20_amd64.deb) ...
Selecting previously unselected package pve-manager.
Unpacking pve-manager (from .../pve-manager_3.0-23_amd64.deb) ...
Selecting previously unselected package proxmox-ve-2.6.32.
Unpacking proxmox-ve-2.6.32 (from .../proxmox-ve-2.6.32_3.0-107_all.deb) ...
Processing triggers for man-db ...
Errors were encountered while processing:
/var/cache/apt/archives/pve-qemu-kvm_1.4-13_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)



Then I did a pveversion -v
root@proxmox:~# pveversion -v
pve-manager: not correctly installed (pve-manager/3.0/957f0862)
running kernel: 2.6.32-22-pve
pve-kernel-2.6.32-23-pve: 2.6.32-109
pve-kernel-2.6.32-22-pve: 2.6.32-107
pve-kernel-2.6.32-20-pve: 2.6.32-100
lvm2: 2.02.98-pve4
clvm: 2.02.98-pve4
corosync-pve: 1.4.5-1
openais-pve: 1.1.4-3
libqb0: 0.11.1-2
redhat-cluster-pve: 3.2.0-2
resource-agents-pve: 3.9.2-4
fence-agents-pve: 4.0.0-1
pve-cluster: 3.0-7
qemu-server: not correctly installed
pve-firmware: 1.0-23
libpve-common-perl: 3.0-6
libpve-access-control: 3.0-6
libpve-storage-perl: 3.0-8
vncterm: 1.1-4
vzctl: 4.0-1pve3
vzprocps: 2.0.11-2
vzquota: 3.1-2



EDIT: I have a test ubuntu vm running. I downloaded a template from the gui and it works.

 

[dietmar]

Please remove conflicting package qemu-utils 1.1.2+dfsg-6a

# apt-get remove qemu-utils

Then try again.

 

[xiko]

root@proxmox:~# apt-get remove qemu-utils
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt-get -f install' to correct these:
The following packages have unmet dependencies:
proxmox-ve-2.6.32 : Depends: pve-qemu-kvm but it is not going to be installed
qemu-server : Depends: pve-qemu-kvm (>= 1.4-4) but it is not going to be installed or
pve-qemu-kvm-2.6.18 but it is not installable
E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution).

Then when I try the 'apt-get -f install'

Unpacking pve-qemu-kvm (from .../pve-qemu-kvm_1.4-13_amd64.deb) ...
dpkg: error processing /var/cache/apt/archives/pve-qemu-kvm_1.4-13_amd64.deb (--unpack):
trying to overwrite '/usr/share/man/man8/qemu-nbd.8.gz', which is also in package qemu-utils 1.1.2+dfsg-6a
dpkg-deb: error: subprocess paste was killed by signal (Broken pipe)
Processing triggers for man-db ...
Errors were encountered while processing:
/var/cache/apt/archives/pve-qemu-kvm_1.4-13_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)




I tried to stop all services in this page http://pve.proxmox.com/wiki/Service_daemons and doing it again but got the same errors.

 

[xiko]

I was able to fix the dependecies by doing: aptitude install -f It uninstalled the right stuff and I was able to reinstall proxmox and it kept my configuration.


root@proxmox:~# pveversion -v
proxmox-ve-2.6.32: 3.1-109 (running kernel: 2.6.32-23-pve)
pve-manager: 3.1-3 (running version: 3.1-3/dc0e9b0e)
pve-kernel-2.6.32-20-pve: 2.6.32-100
pve-kernel-2.6.32-22-pve: 2.6.32-107
pve-kernel-2.6.32-23-pve: 2.6.32-109
lvm2: 2.02.98-pve4
clvm: 2.02.98-pve4
corosync-pve: 1.4.5-1
openais-pve: 1.1.4-3
libqb0: 0.11.1-2
redhat-cluster-pve: 3.2.0-2
resource-agents-pve: 3.9.2-4
fence-agents-pve: 4.0.0-1
pve-cluster: 3.0-7
qemu-server: 3.1-1
pve-firmware: 1.0-23
libpve-common-perl: 3.0-6
libpve-access-control: 3.0-6
libpve-storage-perl: 3.0-8
pve-libspice-server1: 0.12.4-1
vncterm: 1.1-4
vzctl: 4.0-1pve3
vzprocps: 2.0.11-2
vzquota: 3.1-2
pve-qemu-kvm: 1.4-17
ksm-control-daemon: 1.1-1
glusterfs-client: 3.4.0-2

Thanks for the help Tom.