Watchguard dimension on Proxmox ?

Pcom

Member
Aug 8, 2023
54
8
8
Milan, Italy
Hello, we used Vmware esxi for 10 years, around 35 VM in our datacenter.
Some months ago, we converted all our servers to Proxmox VE without any major problem: we succesfully converted 34 VM, Win server 12,16,19, rockylinux, debian, ubuntu, with any kind of services. Everything works except one server: Watchguard Dimension. (it's a VM distributed by Watchguard that store logs and help with traffic analysis of watchguard's firewall)
Or, to be fair, it works, but I can't install anything on the SO because it's locked and without Virtio drivers I can't shutdown, reboot and unleash full power from VM.
Everytime I need to reboot the host, I have to remember that Dimension need be poweroff manually or the host won't reboot.

I've converted this VM like all the others: exporting ovf in vmware --> importing qm importovf

I already opened a Case on wgsupport and they said watchguard has no plan to create a Dimension VM with virtio drivers included.
I alreday wrote on wg official forum but official reply was the same (Link to forum discussion)

Any idea on how to solve this (minor) problem ?
Anyone is managing a VM on proxmox without virtio drivers?

Thanks for any idea or suggestion.
 
VMs are usually shut down via QEMU Guest Agent, but it must be installed and enabled in the Options of the VM. If it is not enabled, the VM should get an ACPI shut down event but maybe this is also ignored by your VM (but maybe it can be enabled)?
If you have another way to remote into the VM and initiate a shut down, then maybe it can be automated by a hookscript? Maybe something like SSH into it an run shudown -h now in the pre-stop phase?