VM status: paused (internal-error)

[Rais Ahmed]

Hi,
One of my Proxmox box Virtual Environment 5.1-46 behaving strange. hanging multiple VMs.
# info status
VM status: paused (internal-error)

please Help..!

 

[dcsapak]

does the syslog say anything?

 

[dietmar]

Maybe a problem with the underlying storage devices?

 

[Rais Ahmed]

not found any storage related or any other log alert. how can i check it?

 

[Rais Ahmed]

does the syslog say anything?

not found anything in logs :S

 

[Rais Ahmed]

unable to resolve it. please help

 

[dcsapak]

did you try to stop them and start them again?

 

[Rais Ahmed]

did you try to stop them and start them again?

i have stop/start VMs, but still same behavior. why i am not getting any log alert related to this ?

 

[dcsapak]

can you post the syslog of the time this happens?

 

[Rais Ahmed]

can you post the syslog of the time this happens?

here it is syslog, VM paused at 14:53

 

[Rais Ahmed]

hello again,
Host machine crashed, here is the output

Apr 27 15:55:13 kernel: [2163277.102810] BUG: unable to handle kernel paging request at ffffaa1314428268

Apr 27 16:07:42 kernel: [ 0.155259] smpboot: CPU0: Intel(R) Xeon(R) CPU E5-2697 v4 @ 2.30GHz (family: 0x6, model: 0x4f, stepping: 0x1)
Apr 27 16:07:42 kernel: [ 0.155593] Performance Events: PEBS fmt2+, Broadwell events, full-width counters, Broken BIOS detected, complain to your hardware vendor.
Apr 27 16:07:42 kernel: [ 0.155606] [Firmware Bug]: the BIOS has corrupted hw-PMU resources (MSR 38d is 330)

also check attached log file.