[SOLVED] VM Firewall Rule Gone After Creating via WHMCS (Ubuntu 24.04)

Jan 16, 2020
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Hi everyone,

We are using Proxmox 7.2 as our hypervisor and using the Proxmox VPS Module on WHMCS 8.3 for the billing and provisioning automation. Recently, we added new VM template which is using Ubuntu 24.04 OS.

Normally there is no problem when the VM is created via WHMCS, but we have found an issue where the firewall rule is gone after creating the Ubuntu 24.04 template from WHMCS, even if there's a rule added on the template.

Does somebody know what could possibly triggers the issue here? We tested on other templates by creating VMs from WHMCS and the rules are still there.

We also attach the issue on the screenshot below.

Thanks in advance.

Regards,
Linux Team

After Creating the VM via WHMCS
The template itself
 

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