v8 upgrade - no web access

A

aussiemartin

New Member
Apr 8, 2023
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Bangkok
Well, I'm a newbie with this.
Did the v8 upgrade.
I can log into the installation when I connect a keyboard and mouse BUT I can't access the server via the web interface.

Can anyone suggest what I've buggered up and a fix/s please. I'm at a loss

prox-8.jpg
 
what does 'apt update' and 'pveversion -v' say?
 
dcsapak said:
what does 'apt update' and 'pveversion -v' say?
Click to expand...
prox-8-1.jpg

I would add that during the end of the text based gui install that I had 2 choices regarding things to keep. i went with the default on the first one and the second had something to do with keeping the default or the maintainers configuration. Since it was a new version of proxmox, i went with the maintainers file and not mine. Perhaps I chose incorrectly that could be causing this issue
 
Last edited:
spirit said:
kernel 6.0.19-edge ????
did you have installed external package on pve7 ? (maybe https://github.com/fabianishere/pve-edge-kernel/releases ?)

sound like the upgrade have uninstalled proxmox packages.

maybe "apt install proxmox-ve" could fix it
Click to expand...
from memory, i did use some scripts when i first installed proxmox7, following a youtube video that were to tweak the overall system.
but the 'apt install proxmox-ve' didn't work, sadly.

prox-8-2.jpg
 
How can things go so wrong? :)

prox-8-3.jpg

packages having unmet dependencies, pve-apt-hook not found, upgrade hasn't installed or is missing stuff.
Can anyone help with this. A bit worried now.
Thanks for suggestions
 
it seems it tries to keep ceph-common on an older version for some reason?

what is the output of
Code: 
apt-cache policy ceph-common
?
 
Stoiko Ivanov said:
try the following (and post the outputs as text (if at all possible)):
* show us your apt sources: `grep -r '' /etc/apt/sources.list*`
* add a ceph repository from Proxmox: https://pve.proxmox.com/pve-docs/chapter-sysadmin.html#_ceph_quincy_no_subscription_repository
* run `apt update`
* try installing the proxmox-ve meta package (`apt install proxmox-ve`)

I hope this helps!
Click to expand...
Sorry but I don't see how I can post the outputs as text
I tried running that grep but it gave no output
I added a ceph repo, did the update and tried installing proxmox-ve with this result -

prox-8-5.jpg
 
aussiemartin said:
Sorry but I don't see how I can post the outputs as text
Click to expand...
if you're connected via ssh you can copy from your ssh-client - if this is not possible - then screenshots will do (they are just quite a bit harder to read and grasp...)

aussiemartin said:
I tried running that grep but it gave no output
Click to expand...
maybe a typo? (the command would at least print the apt sources that we see in the screenshots above ... (download.proxmox.com/debina/pve/ bookworm/pve-no-subscription)...

anyways from the error-message about the missing pve-apt-hook - I'd try the following (after creating backups of all data on the system!)

move /etc/apt/apt.conf.d/10pveapthook out of the way (to a location outside of /etc/apt/...)

try installing proxmox-ve again
 
Stoiko Ivanov said:
if you're connected via ssh you can copy from your ssh-client - if this is not possible - then screenshots will do (they are just quite a bit harder to read and grasp...)


maybe a typo? (the command would at least print the apt sources that we see in the screenshots above ... (download.proxmox.com/debina/pve/ bookworm/pve-no-subscription)...

anyways from the error-message about the missing pve-apt-hook - I'd try the following (after creating backups of all data on the system!)

move /etc/apt/apt.conf.d/10pveapthook out of the way (to a location outside of /etc/apt/...)

try installing proxmox-ve again
Click to expand...
Wow thanks so very much. My lil proxmox looks like it's back in action again.
thank you all and I also know I should have used SSH instead of all these screenshots. I did say I was a newbie in the first post
 
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aussiemartin said:
Wow thanks so very much. My lil proxmox looks like it's back in action again.
thank you all and I also know I should have used SSH instead of all these screenshots. I did say I was a newbie in the first post
Click to expand...
Glad you fixed the issue! - no stress about the screenshots - next time you'll know how to make helping easier for us :)

just to be sure - is `stat /etc/apt/apt.conf.d/10pveapthook` showing that the hook-file is in place again? (it should be)
 
Stoiko Ivanov said:
Glad you fixed the issue! - no stress about the screenshots - next time you'll know how to make helping easier for us :)

just to be sure - is `stat /etc/apt/apt.conf.d/10pveapthook` showing that the hook-file is in place again? (it should be)
Click to expand...

I get 'stat: cannot statx '/etc/apt/apt.conf.d/10pveapthook': No such file or directory'
 
aussiemartin said:
I get 'stat: cannot statx '/etc/apt/apt.conf.d/10pveapthook': No such file or directory'
Click to expand...
OK i moved it back
Code: 
root@doraemon:~# mv /10pveapthook /etc/apt/apt.conf.d/10pveapthook
root@doraemon:~# stat /etc/apt/apt.conf.d/10pveapthook
  File: /etc/apt/apt.conf.d/10pveapthook
  Size: 269           Blocks: 8          IO Block: 4096   regular file
Device: 253,1    Inode: 1835802     Links: 1
Access: (0644/-rw-r--r--)  Uid: (    0/    root)   Gid: (    0/    root)
Access: 2023-07-04 18:02:34.234205123 +0700
Modify: 2021-05-24 17:10:24.000000000 +0700
Change: 2023-07-04 18:03:17.971916367 +0700
 Birth: 2023-04-02 00:22:38.525893182 +0700

One other thing is it was previously mentioned that my Kernal version was probably installed using a third party tool which I remember i probably did.

Current in Proxmox 8.03 -
Code: 
Kernel Version    Linux 6.0.19-edge #1 SMP PREEMPT_DYNAMIC PVE Edge 6.0.19-1 (2023-01-13)

Is there a way to reinstate the default kernel so I keep everything default and don't run into these issues in future?
 
please post:
* `pveversion -v`
* `apt update`
* `apt full-upgrade`
* `proxmox-boot-tool status`
 
Stoiko Ivanov said:
please post:
* `pveversion -v`
* `apt update`
* `apt full-upgrade`
* `proxmox-boot-tool status`
Click to expand...
Code: 
# pveversion -v
proxmox-ve: 8.0.1 (running kernel: 6.0.19-edge)
pve-manager: 8.0.3 (running version: 8.0.3/bbf3993334bfa916)
pve-kernel-6.2: 8.0.2
pve-kernel-5.15: 7.4-4
pve-kernel-6.2.16-3-pve: 6.2.16-3
pve-kernel-6.2.11-2-pve: 6.2.11-2
pve-kernel-6.0-edge: 6.0.19-1
pve-kernel-6.0.19-edge: 6.0.19-1
pve-kernel-5.15.108-1-pve: 5.15.108-1
pve-kernel-5.15.102-1-pve: 5.15.102-1
ceph-fuse: 17.2.6-pve1+3
corosync: 3.1.7-pve3
criu: 3.17.1-2
glusterfs-client: 10.3-5
ifupdown2: 3.2.0-1+pmx3
ksm-control-daemon: 1.4-1
libjs-extjs: 7.0.0-3
libknet1: 1.25-pve1
libproxmox-acme-perl: 1.4.6
libproxmox-backup-qemu0: 1.4.0
libproxmox-rs-perl: 0.3.0
libpve-access-control: 8.0.3
libpve-apiclient-perl: 3.3.1
libpve-common-perl: 8.0.5
libpve-guest-common-perl: 5.0.3
libpve-http-server-perl: 5.0.3
libpve-rs-perl: 0.8.3
libpve-storage-perl: 8.0.2
libspice-server1: 0.15.1-1
lvm2: 2.03.16-2
lxc-pve: 5.0.2-4
lxcfs: 5.0.3-pve3
novnc-pve: 1.4.0-2
proxmox-backup-client: 3.0.1-1
proxmox-backup-file-restore: 3.0.1-1
proxmox-kernel-helper: 8.0.2
proxmox-mail-forward: 0.2.0
proxmox-mini-journalreader: 1.4.0
proxmox-offline-mirror-helper: 0.6.1
proxmox-widget-toolkit: 4.0.5
pve-cluster: 8.0.1
pve-container: 5.0.4
pve-docs: 8.0.4
pve-edk2-firmware: 3.20230228-4
pve-firewall: 5.0.2
pve-firmware: 3.7-1
pve-ha-manager: 4.0.2
pve-i18n: 3.0.4
pve-qemu-kvm: 8.0.2-3
pve-xtermjs: 4.16.0-3
qemu-server: 8.0.6
smartmontools: 7.3-pve1
spiceterm: 3.3.0
swtpm: 0.8.0+pve1
vncterm: 1.8.0
zfsutils-linux: 2.1.12-pve1

Code: 
# apt update
Hit:1 http://security.debian.org/debian-security bookworm-security InRelease
Hit:2 http://ftp.debian.org/debian bookworm InRelease
Hit:3 http://ftp.debian.org/debian bookworm-updates InRelease
Hit:4 http://download.proxmox.com/debian/pve bookworm InRelease
Hit:5 http://download.proxmox.com/debian/ceph-quincy bookworm InRelease
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
All packages are up to date.
 
Stoiko Ivanov said:
please post:
* `pveversion -v`
* `apt update`
* `apt full-upgrade`
* `proxmox-boot-tool status`
Click to expand...
Code: 
# apt full-upgrade
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Calculating upgrade... Done
The following packages were automatically installed and are no longer required:
  ceph-mgr-modules-core libfmt7 libsqlite3-mod-ceph libthrift-0.13.0 python3-autocommand python3-bcrypt python3-bs4 python3-cheroot
  python3-cherrypy3 python3-dateutil python3-inflect python3-jaraco.classes python3-jaraco.collections python3-jaraco.context
  python3-jaraco.functools python3-jaraco.text python3-logutils python3-more-itertools python3-natsort python3-paste python3-pastedeploy
  python3-pastedeploy-tpl python3-pecan python3-portend python3-simplegeneric python3-singledispatch python3-soupsieve python3-tempita
  python3-tempora python3-tz python3-waitress python3-webob python3-webtest python3-werkzeug python3-zc.lockfile sudo
Use 'apt autoremove' to remove them.
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

Code: 
# proxmox-boot-tool status
Re-executing '/usr/sbin/proxmox-boot-tool' in new private mount namespace..
E: /etc/kernel/proxmox-boot-uuids does not exist.
 
looks ok for the greatest part - the question is why you're still booting the 6.0.19-edge kernel - did you reboot the machine after the successful upgrade? If not - this would explain it - and I'd suggest to reboot it as soon as possible.

If you did reboot it I'd take a look at `proxmox-boot-tool kernel list` in case you have pinned the externally provided kernel - and if this reports nothing take a look at the grub configuration (in case you selected that kernel version with other means)
 
Stoiko Ivanov said:
looks ok for the greatest part - the question is why you're still booting the 6.0.19-edge kernel - did you reboot the machine after the successful upgrade? If not - this would explain it - and I'd suggest to reboot it as soon as possible.

If you did reboot it I'd take a look at `proxmox-boot-tool kernel list` in case you have pinned the externally provided kernel - and if this reports nothing take a look at the grub configuration (in case you selected that kernel version with other means)
Click to expand...
OK learning a bit more :)
That kernel was pinned. I ran
Code: 
proxmox-boot-tool kernel unpin
which did some automagic grub organisation, rebooted and now have
Code: 
Linux 6.2.16-3-pve #1 SMP PREEMPT_DYNAMIC PVE 6.2.16-3 (2023-06-17T05:58Z)
Thanks so very much for helping out a newbie with all this. Much appreciated indeed
 
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