user.conf verify entry failed

Sep 4, 2021
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I was trying to do a shell command pmgqm status, and I am getting the following error:
/etc/pmg/user.conf: verify entry failed
username: value does not match the regex pattern
Same happens when I try to use the pmgqm to send out the quarantine email.
I checked the user config file and it only has two entries, one for admin and one for root, but nothing seems out of the ordinary.
Any suggestions?
 

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