USB3 disconnect issues

pkrev

New Member
Sep 25, 2014
1
0
1
Hi guys

I recently installed latest version of Proxmox on Zotac box, which runs fine (thanks for great work!), except of annoying USB3 disconnects

as you can se from below msg's external drive randomly disconnects and then reconnects with different device name, because I use LVM ... I need to .. umount un-accessible filesystems
disable/enable volume group, and then I can mount filesystems again, this happens several time per day, I noticed that on heavy i/o it would disconnect in matter of minutes.

is this kernel issue? I found many posts that point to kernel.. after days of searching for solution I decided to post my issue on your forum.

thanks


DMIDECODE
Code:
Base Board Information
    Manufacturer: ZOTAC
    Product Name: ZBOX-ID92/ZBOX-IQ01


DMESG

Code:
EXT4-fs (dm-3): recovery complete
EXT4-fs (dm-3): mounted filesystem with ordered data mode. Opts: 
EXT4-fs (dm-4): recovery complete
EXT4-fs (dm-4): mounted filesystem with ordered data mode. Opts: 
usb 4-1: Disable of device-initiated U1 failed.
usb 4-1: USB disconnect, device number 2
usb 4-1: Disable of device-initiated U2 failed.
scsi 6:0:0:0: rejecting I/O to offline device
scsi 6:0:0:0: [sdb] killing request
scsi 6:0:0:0: [sdb] Unhandled error code
scsi 6:0:0:0: [sdb] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
scsi 6:0:0:0: [sdb] CDB: Read(10): 28 00 02 19 b7 80 00 00 f0 00
scsi 6:0:0:0: rejecting I/O to offline device
scsi 6:0:0:0: [sdb] killing request
scsi 6:0:0:0: [sdb] Unhandled error code
scsi 6:0:0:0: [sdb] Result: hostbyte=DID_NO_CONNECT driverbyte=DRIVER_OK
scsi 6:0:0:0: [sdb] CDB: Read(10): 28 00 02 19 b8 70 00 00 10 00
usb 4-1: new SuperSpeed USB device number 3 using xhci_hcd
usb 4-1: New USB device found, idVendor=0480, idProduct=a006
usb 4-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3
usb 4-1: Product: External USB 3.0
usb 4-1: Manufacturer: TOSHIBA
usb 4-1: SerialNumber: 20130906026575
usb 4-1: configuration #1 chosen from 1 choice
scsi7 : SCSI emulation for USB Mass Storage devices
usb-storage: device found at 3
usb-storage: waiting for device to settle before scanning
usb-storage: device scan complete
scsi 7:0:0:0: Direct-Access     TOSHIBA  External USB 3.0 0101 PQ: 0 ANSI: 6
sd 7:0:0:0: Attached scsi generic sg1 type 0
sd 7:0:0:0: [sdc] 1953525164 512-byte logical blocks: (1.00 TB/931 GiB)
sd 7:0:0:0: [sdc] Write Protect is off
sd 7:0:0:0: [sdc] Mode Sense: 1f 00 00 00
sd 7:0:0:0: [sdc] Assuming drive cache: write through
sd 7:0:0:0: [sdc] Assuming drive cache: write through
 sdc: sdc1
sd 7:0:0:0: [sdc] Assuming drive cache: write through
sd 7:0:0:0: [sdc] Attached SCSI disk

TOSHIBA DISK
Code:
Bus 004 Device 003: ID 0480:a006 Toshiba America Info. Systems, Inc. 
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               3.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0 
  bDeviceProtocol         0 
  bMaxPacketSize0         9
  idVendor           0x0480 Toshiba America Info. Systems, Inc.
  idProduct          0xa006 
  bcdDevice            1.07
  iManufacturer           1 TOSHIBA
  iProduct                2 External USB 3.0
  iSerial                 3 20130906026575