USB drive not working at all

mrwonka

New Member
Feb 1, 2024
3
1
3
I've got an 8TB USB drive with a ZFS filesystem that I litterally just unplugged (after correctly unmounting and exporting) from a neighbouring system.

I've gone to plug it into my Proxmox 8.1 system with the intent of mounting into an LXC that will replace that neighbouring system but it's not being recognised. At all. I've tried all the ports on the machine (even the slower one).

A search on the internet/forums shows this issue seems to crop up for people occaisionally but it's never really solved (unless it's related to a passthrough issue, but I don't have that setup)

It does not show up in lsusb. dmesg has nothing at all related to it, just the host devices and a built in BT adapter.

Code:
root@weatherwax:~# dmesg | grep usb
[    0.271278] usbcore: registered new interface driver usbfs
[    0.271278] usbcore: registered new interface driver hub
[    0.271278] usbcore: registered new device driver usb
[    0.855721] usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 6.05
[    0.855724] usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    0.855726] usb usb1: Product: xHCI Host Controller
[    0.855727] usb usb1: Manufacturer: Linux 6.5.11-4-pve xhci-hcd
[    0.855728] usb usb1: SerialNumber: 0000:00:14.0
[    0.858458] usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 6.05
[    0.858462] usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
[    0.858463] usb usb2: Product: xHCI Host Controller
[    0.858465] usb usb2: Manufacturer: Linux 6.5.11-4-pve xhci-hcd
[    0.858466] usb usb2: SerialNumber: 0000:00:14.0
[    1.111937] usb 1-10: new full-speed USB device number 2 using xhci_hcd
[    1.261365] usb 1-10: New USB device found, idVendor=8087, idProduct=0026, bcdDevice= 0.02
[    1.261370] usb 1-10: New USB device strings: Mfr=0, Product=0, SerialNumber=0
[    3.760146] usbcore: registered new interface driver btusb

root@weatherwax:~# lsusb
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 002: ID 8087:0026 Intel Corp. AX201 Bluetooth
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

I've tried rolling back to an earlier installed kernel using the boot tool but that has done nothing useful. I've got no idea what would cause this and moving the USB plug back to the original machine has the zpool show up immediately as available for import.

Code:
proxmox-ve: 8.1.0 (running kernel: 6.5.11-4-pve)
pve-manager: 8.1.4 (running version: 8.1.4/ec5affc9e41f1d79)
proxmox-kernel-helper: 8.1.0
proxmox-kernel-6.5: 6.5.11-8
proxmox-kernel-6.5.11-8-pve-signed: 6.5.11-8
proxmox-kernel-6.5.11-7-pve-signed: 6.5.11-7
proxmox-kernel-6.5.11-4-pve-signed: 6.5.11-4
ceph-fuse: 17.2.7-pve1
corosync: 3.1.7-pve3
criu: 3.17.1-2
glusterfs-client: 10.3-5
ifupdown2: 3.2.0-1+pmx8
ksm-control-daemon: 1.4-1
libjs-extjs: 7.0.0-4
libknet1: 1.28-pve1
libproxmox-acme-perl: 1.5.0
libproxmox-backup-qemu0: 1.4.1
libproxmox-rs-perl: 0.3.3
libpve-access-control: 8.0.7
libpve-apiclient-perl: 3.3.1
libpve-common-perl: 8.1.0
libpve-guest-common-perl: 5.0.6
libpve-http-server-perl: 5.0.5
libpve-network-perl: 0.9.5
libpve-rs-perl: 0.8.8
libpve-storage-perl: 8.0.5
libspice-server1: 0.15.1-1
lvm2: 2.03.16-2
lxc-pve: 5.0.2-4
lxcfs: 5.0.3-pve4
novnc-pve: 1.4.0-3
proxmox-backup-client: 3.1.3-1
proxmox-backup-file-restore: 3.1.3-1
proxmox-kernel-helper: 8.1.0
proxmox-mail-forward: 0.2.3
proxmox-mini-journalreader: 1.4.0
proxmox-offline-mirror-helper: 0.6.4
proxmox-widget-toolkit: 4.1.3
pve-cluster: 8.0.5
pve-container: 5.0.8
pve-docs: 8.1.3
pve-edk2-firmware: 4.2023.08-3
pve-firewall: 5.0.3
pve-firmware: 3.9-1
pve-ha-manager: 4.0.3
pve-i18n: 3.2.0
pve-qemu-kvm: 8.1.2-6
pve-xtermjs: 5.3.0-3
qemu-server: 8.0.10
smartmontools: 7.3-pve1
spiceterm: 3.3.0
swtpm: 0.8.0+pve1
vncterm: 1.8.0
zfsutils-linux: 2.2.2-pve1

Hopefully someone has some advice or my whole Proxmox journey is about to become quite a lot shorter.
 
After tearing my hair out for a few hours I went and did what I should have done at the start.

Plug it in properly at both ends. :oops:

Works great now. Note to self: always do the basics first.
 
  • Like
Reactions: leesteken

About

The Proxmox community has been around for many years and offers help and support for Proxmox VE, Proxmox Backup Server, and Proxmox Mail Gateway.
We think our community is one of the best thanks to people like you!

Get your subscription!

The Proxmox team works very hard to make sure you are running the best software and getting stable updates and security enhancements, as well as quick enterprise support. Tens of thousands of happy customers have a Proxmox subscription. Get yours easily in our online shop.

Buy now!