USB Drive not found after a while

elvinmammadov

Member
Feb 12, 2021
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Hello,

We are using a USb Drive connected to a Proxmox Server and attached to a Windows VM. It is working well, so we can save files in a USB Drive. But after some days, USB Drive in Windows disappears. Rebooting Windows doesn't find the problem. After rebooting the Proxmox server, USb Drive appears in Windows and works. It happens almost in our all Proxmox Servers. We are using Dell Servers. Does anyone has the same problem? Thanks.
 
Can you wait until it happens and afterwards post the journalctl -b ?
 
Hello,. I am attaching the logs for your review. Currently USB Derive doesn't appear in Windows. After restarting Proxmox, then USB Drive is visible in Windows.

Code:
root@PROX1:~# journalctl -b | grep usb
May 28 00:08:32 PROX1 kernel: usbcore: registered new interface driver usbfs
May 28 00:08:32 PROX1 kernel: usbcore: registered new interface driver hub
May 28 00:08:32 PROX1 kernel: usbcore: registered new device driver usb
May 28 00:08:32 PROX1 kernel: usb usb1: New USB device found, idVendor=1d6b, idProduct=0002, bcdDevice= 5.15
May 28 00:08:32 PROX1 kernel: usb usb1: New USB device strings: Mfr=3, Product=2, SerialNumber=1
May 28 00:08:32 PROX1 kernel: usb usb1: Product: xHCI Host Controller
May 28 00:08:32 PROX1 kernel: usb usb1: Manufacturer: Linux 5.15.39-4-pve xhci-hcd
May 28 00:08:32 PROX1 kernel: usb usb1: SerialNumber: 0000:00:14.0
May 28 00:08:32 PROX1 kernel: usb usb2: New USB device found, idVendor=1d6b, idProduct=0003, bcdDevice= 5.15
May 28 00:08:32 PROX1 kernel: usb usb2: New USB device strings: Mfr=3, Product=2, SerialNumber=1
May 28 00:08:32 PROX1 kernel: usb usb2: Product: xHCI Host Controller
May 28 00:08:32 PROX1 kernel: usb usb2: Manufacturer: Linux 5.15.39-4-pve xhci-hcd
May 28 00:08:32 PROX1 kernel: usb usb2: SerialNumber: 0000:00:14.0
May 28 00:08:32 PROX1 kernel: usb: port power management may be unreliable
May 28 00:08:32 PROX1 kernel: usb 2-2: new SuperSpeed USB device number 2 using xhci_hcd
May 28 00:08:32 PROX1 kernel: usb 2-2: New USB device found, idVendor=1b1c, idProduct=1a03, bcdDevice= 1.10
May 28 00:08:32 PROX1 kernel: usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
May 28 00:08:32 PROX1 kernel: usb 2-2: Product: Voyager 3.0
May 28 00:08:32 PROX1 kernel: usb 2-2: Manufacturer: Corsair
May 28 00:08:32 PROX1 kernel: usb 2-2: SerialNumber: 0708318913A25725
May 28 00:08:32 PROX1 kernel: usb-storage 2-2:1.0: USB Mass Storage device detected
May 28 00:08:32 PROX1 kernel: scsi host9: usb-storage 2-2:1.0
May 28 00:08:32 PROX1 kernel: usbcore: registered new interface driver usb-storage
May 28 00:08:32 PROX1 kernel: usbcore: registered new interface driver uas
May 28 00:08:32 PROX1 kernel: usb 1-3: new high-speed USB device number 2 using xhci_hcd
May 28 00:08:32 PROX1 kernel: usb 1-3: New USB device found, idVendor=1604, idProduct=10c0, bcdDevice= 0.00
May 28 00:08:32 PROX1 kernel: usb 1-3: New USB device strings: Mfr=0, Product=0, SerialNumber=0
May 28 00:08:32 PROX1 kernel: usb 1-3.1: new high-speed USB device number 3 using xhci_hcd
May 28 00:08:32 PROX1 kernel: usb 1-3.1: New USB device found, idVendor=1604, idProduct=10c0, bcdDevice= 0.00
May 28 00:08:32 PROX1 kernel: usb 1-3.1: New USB device strings: Mfr=0, Product=0, SerialNumber=0
May 28 00:08:32 PROX1 kernel: usb 1-3.4: new high-speed USB device number 4 using xhci_hcd
May 28 00:08:32 PROX1 kernel: usb 1-3.4: New USB device found, idVendor=1604, idProduct=10c0, bcdDevice= 0.00
May 28 00:08:32 PROX1 kernel: usb 1-3.4: New USB device strings: Mfr=0, Product=0, SerialNumber=0
May 28 00:09:22 PROX1 kernel: usb 2-2: reset SuperSpeed USB device number 2 using xhci_hcd
May 28 00:19:03 PROX1 kernel: usb 2-2: reset SuperSpeed USB device number 2 using xhci_hcd
May 28 00:19:24 PROX1 kernel: usb 2-2: reset SuperSpeed USB device number 2 using xhci_hcd
May 30 03:40:50 PROX1 QEMU[2128]: kvm: libusb_release_interface: -4 [NO_DEVICE]
May 30 03:40:50 PROX1 kernel: usb 2-2: USB disconnect, device number 2
May 30 03:40:50 PROX1 kernel: usb 2-2: new SuperSpeed USB device number 3 using xhci_hcd
May 30 03:40:50 PROX1 kernel: usb 2-2: New USB device found, idVendor=1b1c, idProduct=1a03, bcdDevice= 1.10
May 30 03:40:50 PROX1 kernel: usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
May 30 03:40:50 PROX1 kernel: usb 2-2: Product: Voyager 3.0
May 30 03:40:50 PROX1 kernel: usb 2-2: Manufacturer: Corsair
May 30 03:40:50 PROX1 kernel: usb 2-2: SerialNumber: 0708318913A25725
May 30 03:40:50 PROX1 kernel: usb-storage 2-2:1.0: USB Mass Storage device detected
May 30 03:40:50 PROX1 kernel: scsi host9: usb-storage 2-2:1.0
May 30 03:40:52 PROX1 kernel: usb 2-2: reset SuperSpeed USB device number 3 using xhci_hcd
Aug 04 03:53:19 PROX1 QEMU[2128]: kvm: libusb_release_interface: -4 [NO_DEVICE]
Aug 04 03:53:19 PROX1 kernel: usb 2-2: USB disconnect, device number 3
Aug 04 03:53:19 PROX1 kernel: usb 2-2: new SuperSpeed USB device number 4 using xhci_hcd
Aug 04 03:53:20 PROX1 kernel: usb 2-2: New USB device found, idVendor=1b1c, idProduct=1a03, bcdDevice= 1.10
Aug 04 03:53:20 PROX1 kernel: usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Aug 04 03:53:20 PROX1 kernel: usb 2-2: Product: Voyager 3.0
Aug 04 03:53:20 PROX1 kernel: usb 2-2: Manufacturer: Corsair
Aug 04 03:53:20 PROX1 kernel: usb 2-2: SerialNumber: 0708318913A25725
Aug 04 03:53:20 PROX1 kernel: usb-storage 2-2:1.0: USB Mass Storage device detected
Aug 04 03:53:20 PROX1 kernel: scsi host9: usb-storage 2-2:1.0
Aug 04 03:53:21 PROX1 kernel: usb 2-2: reset SuperSpeed USB device number 4 using xhci_hcd
Aug 16 03:22:24 PROX1 QEMU[2128]: kvm: libusb_release_interface: -4 [NO_DEVICE]
Aug 16 03:22:24 PROX1 kernel: usb 2-2: USB disconnect, device number 4
Aug 16 03:22:24 PROX1 kernel: usb 2-2: new SuperSpeed USB device number 5 using xhci_hcd
Aug 16 03:22:24 PROX1 kernel: usb 2-2: New USB device found, idVendor=1b1c, idProduct=1a03, bcdDevice= 1.10
Aug 16 03:22:24 PROX1 kernel: usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
Aug 16 03:22:24 PROX1 kernel: usb 2-2: Product: Voyager 3.0
Aug 16 03:22:24 PROX1 kernel: usb 2-2: Manufacturer: Corsair
Aug 16 03:22:24 PROX1 kernel: usb 2-2: SerialNumber: 0708318913A25725
Aug 16 03:22:24 PROX1 kernel: usb-storage 2-2:1.0: USB Mass Storage device detected
Aug 16 03:22:24 PROX1 kernel: scsi host9: usb-storage 2-2:1.0
 
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