Unable to access proxmox web interface

[@noxy]

Hello, i installed proxmox 7.4 earlier last week but i cannot access the web interface as i receive connection error as below.

The connection has timed out

An error occurred during a connection to 1xx.2xx.xxx.xx3:8006.

*The site could be temporarily unavailable or too busy. Try again in a few moments.
*If you are unable to load any pages, check your computer’s network connection.
*If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.


Please kindly assist with this as i have checked ip a, /ect/hosts, /etc/network/interfaces, jornalctl -b -e, systemctl status pveproxy, ip r but i can't seem to get it right.

 

[Moayad]

Hi,

Can you grep title from curl on your server IP?

curl https://PVE-IP:8006/ -k | grep title

 

[ubu]

1. Can you ping the ip of your proxmox server?
2. Are all services running (systemctl --failed)
3. Do you see traffic when you try to connect to your proxmox webinterface with tcpdump?
tcpdump -ni any port 8006

 

[@noxy]

Hi,

Can you grep title from curl on your server IP?

curl https://PVE-IP:8006/ -k | grep title

Se attached screenshot of the output for the above command

 

[ubu]

Just remove the PVE- from your URL

 

[@noxy]

1. Can you ping the ip of your proxmox server?
2. Are all services running (systemctl --failed)
3. Do you see traffic when you try to connect to your proxmox webinterface with tcpdump?
tcpdump -ni any port 8006

1. i am not able to ping the IP
2. It shows 0 loaded units listed
3. It does not show any traffic

 

[@noxy]

Just remove the PVE- from your URL

Oh, thanks. See correct output

 

[ubu]

OK, local access works

Can you ping your dworkstation od default Gateway from your proxmox?

ip route list |grep default
ping defaultgw ip

Please tell us some more info on your setup, paste /etc/network/interfaces
Might there be a firewall blocking access?

 

[bazzapak]

i've got the same issue and my firewall is disabled

 

[ubu]

1. Can you ping your proxmox Host from another machine?
2. Can you ping another machine from your proxmox?
3. Can you connect to port 8006 from your proxmox and from another machine

Use your IP, obviously

nc -v 192.168.23.18 8006

 

[@noxy]

OK, local access works

Can you ping your dworkstation od default Gateway from your proxmox?

ip route list |grep default
ping defaultgw ip

Please tell us some more info on your setup, paste /etc/network/interfaces
Might there be a firewall blocking access?

Thank you so much for the help. So it seems the issue was related to the network configured on proxmox when i was installing the OS. So what i did is instead of reinstalling again, i changed the ethernet cable at the back of our server to see which one will pick up the network configured on the OS and it worked and now i'm able to access proxmox web interface with no errors.

 

[ubu]

Have fun