[SOLVED] Tracking Center Connection error

[Kimmo H]

Haven't used Tracking Center for a while but today customer asked about one email and Tracking Center just gives Connection error.

Version is latest 6.3-5 from Enterprise repository , i rebooted server, no help. Mails get filtered fine and everything else seems to be working.

Any ideas where to start digging problem ?

 

[Stoiko Ivanov]

In most cases this is due to some ad-blocking extension in your browser (they block access to urls containing 'tracker' ....)

Try disabling browser extensions - or just with a fresh browser

I hope this helps!

 

[Kimmo H]

Yes i've been using https://brave.com browser which has built in ad-blocking, disabling that for the site fixed it.Thanks !

Never seen this kind of problem before.

 

[Stoiko Ivanov]

glad that worked

Never seen this kind of problem before.

me neither - so the first time we hunted this down it took all of us here also some time