The quarantined message cannot be found

bjtangseng

New Member
Jun 23, 2021
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I encountered a strange problem with the outgoing mail quarantine policy I configured. And the email I clearly saw in the email tracking has been quarantined. But I did not find that mail in the spam quarantine. What is the reason for this.



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I found the email manually through the all option.

However, I cannot find it directly by searching the email address. At the same time, there is no matching data in the drop-down options.

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However, I cannot find it directly by searching the email address.
mails are quarantined for the receiving user - you need to search for the recipient of the mail - not the sender...