[SOLVED] Tape restore hangs indefinitely

alex591

Active Member
Apr 20, 2021
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Hi,

I've just successfully restored about 15 VMs from tape following an incident that I'll post about when I get the chance. However, when I went to restore the last VM, I discovered a corrupt tape. The restore failed, ending with:
2026-07-17T06:11:15+01:00: TASK ERROR: read failed - Medium Error, Additional sense: Unrecovered read error

I went to use the previous week's tapes, but now I get:
Code:
2026-07-17T17:37:30+01:00: Mediaset '7dabf204-a7b0-482a-9f65-31cc8485c5c4'
2026-07-17T17:37:30+01:00: Pool: AAA
2026-07-17T17:37:32+01:00: found snapshot ns/Internal/vm/1500/2026-07-02T12:09:38Z on AAA003L6: file 624
2026-07-17T17:37:32+01:00: Phase 1: temporarily restore snapshots to temp dir
2026-07-17T17:37:32+01:00: Required media list: AAA003L6
2026-07-17T17:37:32+01:00: trying to load media 'AAA003L6' into drive 'HPG2-0'
2026-07-17T17:39:18+01:00: found media label AAA003L6 (b05b497b-fc37-4669-a683-0d4e1a48c6da)
2026-07-17T17:39:18+01:00: was at file 2, moving to 624
2026-07-17T17:40:25+01:00: now at file 624
2026-07-17T17:40:25+01:00: File 624: snapshot archive cryptbackup:ns/Internal/vm/1500/2026-07-02T12:09:38Z

After over an hour, it had got no further, and the tape drive is idle. I've tried restarting the server (and the autoloader), with the same result.

I don't know where to go from here. Is it possible that there's something left over from the failed restore preventing another attempt?

Thanks,

Alex
 
Well that was a strange one. 3 hours later, restore has resumed.

Still no idea what the cause of the delay was - the previous (failed) attempt to restore that same VM started restoring chunks within a few minutes.
 
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