Y Younex Well-Known Member Jan 30, 2018 92 21 48 43 Feb 19, 2018 #1 Hi. I have a cluster of one master and one node. The cluster has basic subscription and the node community. Can i still get support for issues (tickets) happening on master? (I only use node as backup mx-second). Thanks.
Hi. I have a cluster of one master and one node. The cluster has basic subscription and the node community. Can i still get support for issues (tickets) happening on master? (I only use node as backup mx-second). Thanks.
tom Proxmox Staff Member Staff member Aug 29, 2006 15,875 1,088 273 Feb 19, 2018 #2 Younex said: Hi. I have a cluster of one master and one node. The cluster has basic subscription and the node community. Can i still get support for issues (tickets) happening on master? (I only use node as backup mx-second). Thanks. Click to expand... No, if you use Community and Basis subscription in a cluster, your support level is Community. See https://www.proxmox.com/en/downloads/item/proxmox-mail-gateway-subscription-agreement (=> 3.12. Subscriptions for a Proxmox Mail Gateway Cluster)
Younex said: Hi. I have a cluster of one master and one node. The cluster has basic subscription and the node community. Can i still get support for issues (tickets) happening on master? (I only use node as backup mx-second). Thanks. Click to expand... No, if you use Community and Basis subscription in a cluster, your support level is Community. See https://www.proxmox.com/en/downloads/item/proxmox-mail-gateway-subscription-agreement (=> 3.12. Subscriptions for a Proxmox Mail Gateway Cluster)