[SOLVED] Support on Mixed Subscription

Younex

Member
Jan 30, 2018
55
7
13
41
Hi.

I have a cluster of one master and one node.
The cluster has basic subscription and the node community.

Can i still get support for issues (tickets) happening on master?
(I only use node as backup mx-second).

Thanks.
 

tom

Proxmox Staff Member
Staff member
Aug 29, 2006
15,250
807
163
Hi.

I have a cluster of one master and one node.
The cluster has basic subscription and the node community.

Can i still get support for issues (tickets) happening on master?
(I only use node as backup mx-second).

Thanks.

No, if you use Community and Basis subscription in a cluster, your support level is Community.

See https://www.proxmox.com/en/downloads/item/proxmox-mail-gateway-subscription-agreement

(=> 3.12. Subscriptions for a Proxmox Mail Gateway Cluster)
 

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