[SOLVED] Subscription questions?

[killmasta93]

Hi,
I was wondering if someone could explain me how does the subscription ticket works? As in what does the ticket cover for the support?

Thank you

 

[wolfgang]

Hi,

here is the link of the subscription-agreement [1]
There is all information about what is covert.

1.) https://www.proxmox.com/en/downloads/item/proxmox-ve-subscription-agreement

 

[killmasta93]

Thanks for the reply, im interested into the basic or standard, theres the part where it says

We do not support modifed packages, third party software, community projects upon which our releases
are based on, code development, system and network design, designing security rules, backup and
recovery strategies and high availability design.
Technology previews are not supported in productions environments.

but lets say i need to edit something within postgre like blacklists on the email gateway because i have a long list would that be possible?

 

[Alwin]

but lets say i need to edit something within postgre like blacklists on the email gateway because i have a long list would that be possible?

You are talking about the mail gateway, there is a different subscription agreement.
https://www.proxmox.com/en/downloads/item/proxmox-mail-gateway-subscription-agreement

As long as you do the configuration changes (eg. adding/removing blacklists) through the PMG API/GUI or CLI tools provided it will be supported.