[SOLVED] Subscription Problem

[scottsp64]

I just tried to activate my subscription on my server and it appears that I did something wrong when I made the purchase.

I am trying to activate a server with two sockets, when I made the purchase days ago, I must've done it wrong and purchased 2 1CPU subscriptions instead of 1 2CPU subscription.
When I try to activate with either key I get the wrong number of sockets error.

Please look at the attachments because I have attached a screenshot of the invoicing where I paid the right amount.

How can I fix this? PM me if you need more information.

 

[Raymond Burns]

I am almost positive you need to speak with Martin in private.
Number 1: You probably purchased the wrong license
Number 2: I think you may have "too much" information in your screenshot

 

[scottsp64]

Raymond,

You are correct. The problem has been corrected anyway, so I just deleted the attachment

 

[Raymond Burns]

I think Proxmox wants it this way... can you change this to SOLVED.
Edit your first post, go to "Advance Editor", and then select the proper prefix.