Sometimes backups to PBS fail with a timeout at 99% with a message " qmp command 'query-backup' failed - got timeout"

Sep 20, 2019
28
10
23
36
Hello,

I am using the latest PBS and Proxmox VE and with some backups I get a message qmp command 'query-backup' failed - got timeout at 99% of the backup:

134: 2020-09-28 07:36:20 INFO: 96% (6.5 GiB of 6.8 GiB) in 11m 59s, read: 8.5 MiB/s, write: 8.5 MiB/s 134: 2020-09-28 07:36:31 INFO: 97% (6.6 GiB of 6.8 GiB) in 12m 10s, read: 7.3 MiB/s, write: 7.3 MiB/s 134: 2020-09-28 07:36:42 INFO: 98% (6.6 GiB of 6.8 GiB) in 12m 21s, read: 5.8 MiB/s, write: 5.8 MiB/s 134: 2020-09-28 07:36:50 INFO: 99% (6.7 GiB of 6.8 GiB) in 12m 29s, read: 8.5 MiB/s, write: 8.5 MiB/s 134: 2020-09-28 07:46:56 ERROR: VM 134 qmp command 'query-backup' failed - got timeout 134: 2020-09-28 07:46:56 INFO: aborting backup job 134: 2020-09-28 07:53:29 ERROR: Backup of VM 134 failed - VM 134 qmp command 'query-backup' failed - got timeout

The problem only started recently with recent PBS versions. It doesn't happen all the time, several backups work without problems.
 
Hi.

Yes, this is known. We're working on a fix right now.

As a workaround, you can downgrade the backup server package on the PBS host to 0.8.16-1:
Bash:
apt update
apt install proxmox-backup-server=0.8.16-1
 
Encountered the same issue.
Does this required to downgrade on each PVE host as well?
 

About

The Proxmox community has been around for many years and offers help and support for Proxmox VE, Proxmox Backup Server, and Proxmox Mail Gateway.
We think our community is one of the best thanks to people like you!

Get your subscription!

The Proxmox team works very hard to make sure you are running the best software and getting stable updates and security enhancements, as well as quick enterprise support. Tens of thousands of happy customers have a Proxmox subscription. Get yours easily in our online shop.

Buy now!