[SOLVED] apt update - connection timed out

[genegeney]

Hi all,

Went to download proxmox, from the website, and the connection stopped midway through the download. Got the files from another repository instead. Now, having installed Proxmox and configured the enterprise repositories, I'm having similar connection issues when trying to check for updates:

root@proxmox:~# apt update
Hit:1 http://security.debian.org/debian-security bookworm-security InRelease
Hit:2 http://ftp.debian.org/debian bookworm InRelease
Hit:3 http://ftp.debian.org/debian bookworm-updates InRelease 
Ign:4 https://enterprise.proxmox.com/debian/ceph-quincy bookworm InRelease
Ign:5 https://enterprise.proxmox.com/debian/pve bookworm InRelease
Ign:4 https://enterprise.proxmox.com/debian/ceph-quincy bookworm InRelease
Ign:5 https://enterprise.proxmox.com/debian/pve bookworm InRelease
Ign:4 https://enterprise.proxmox.com/debian/ceph-quincy bookworm InRelease
Ign:5 https://enterprise.proxmox.com/debian/pve bookworm InRelease
Err:4 https://enterprise.proxmox.com/debian/ceph-quincy bookworm InRelease
  Could not connect to enterprise.proxmox.com:443 (103.76.41.50), connection timed out
Err:5 https://enterprise.proxmox.com/debian/pve bookworm InRelease
  Unable to connect to enterprise.proxmox.com:https:
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
All packages are up to date.
W: Failed to fetch https://enterprise.proxmox.com/debian/ceph-quincy/dists/bookworm/InRelease  Could not connect to enterprise.proxmox.com:443 (103.76.41.50), connection timed out
W: Failed to fetch https://enterprise.proxmox.com/debian/pve/dists/bookworm/InRelease  Unable to connect to enterprise.proxmox.com:https:
W: Some index files failed to download. They have been ignored, or old ones used instead.

CURL shows this:

root@proxmox:~# curl -v download.proxmox.com
*   Trying 103.76.41.50:80...
*   Trying [2407:6180:1:a:70dc:f0ff:fe97:4cbb]:80...
* Immediate connect fail for 2407:6180:1:a:70dc:f0ff:fe97:4cbb: Cannot assign requested address

PING shows this:

root@proxmox:~# ping download.proxmox.com
PING au.cdn.proxmox.com (103.76.41.50) 56(84) bytes of data.
64 bytes from au.cdn.proxmox.com (103.76.41.50): icmp_seq=1 ttl=59 time=34.5 ms
64 bytes from au.cdn.proxmox.com (103.76.41.50): icmp_seq=2 ttl=59 time=34.8 ms
64 bytes from au.cdn.proxmox.com (103.76.41.50): icmp_seq=3 ttl=59 time=35.0 ms
64 bytes from au.cdn.proxmox.com (103.76.41.50): icmp_seq=4 ttl=59 time=34.9 ms
^C

Any ideas please?

 

[leesteken]

You need a support subscription to access the enterprise repository (which you accidentally have configured multiple times). Either buy one or use the no-subscription repository: https://pve.proxmox.com/pve-docs/pve-admin-guide.html#sysadmin_package_repositories (and lots of threads about this on this forum)

 

[genegeney]

You need a support subscription to access the enterprise repository (which you accidentally have configured multiple times). Either buy one or use the no-subscription repository: https://pve.proxmox.com/pve-docs/pve-admin-guide.html#sysadmin_package_repositories (and lots of threads about this on this forum)

Hey - thanks for your help. I have a subscription and it's activated on the server.

 

[leesteken]

Hey - thanks for your help. I have a subscription and it's activated on the server.

Please contact the reseller or Proxmox sales office when you have problems with the subscription you bought.

 

[genegeney]

Here is my repository setup - I haven't done anything to it.

 

[genegeney]

Please contact the reseller or Proxmox sales office when you have problems with the subscription you bought.

The issue is a connectivity one - I can't download anything from download.proxmox.com....

But, I've just changed my PVE server's DNS server to one that provides the US CDN for download.proxmox.com and it now works. Seems that I have a connectivity issue and will talk to my ISP about it.

 

[Dunuin]

Maybe just some problems with your ISP when even downloading the ISO isn't working properly?