Shutdown / Reboot issue on Intel NUC12 i9-12900k

bero

Member
May 7, 2022
2
0
6
Today after a long wait I finally received my new NUC12.
I immediately installed Proxmox (7.2-3) and transferred my machines.

However upon a shutdown or reboot of the host, I get an error message:
Shutdown-error_50.gif

Also I see continuously an error messages when the host is active (see log below)
Everything is up to date, there are no new updates available in de APT Repositories (pve-no-subscription and pvetest)

dmesg log:
Code:
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0:   device [8086:7ac4] error status/mask=00100000/00004000
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0:    [20] UnsupReq               (First)
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0: AER:   TLP Header: 34000000 01000052 00000000 00000000
[Sat May  7 19:55:38 2022] thunderbolt 0000:03:00.0: AER: can't recover (no error_detected callback)
[Sat May  7 19:55:38 2022] xhci_hcd 0000:37:00.0: AER: can't recover (no error_detected callback)
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0: AER: device recovery failed
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0: AER: Multiple Corrected error received: 0000:00:1b.0
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0: AER: can't find device of ID00d8
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0: AER: Multiple Uncorrected (Non-Fatal) error received: 0000:00:1b.0
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0: PCIe Bus Error: severity=Uncorrected (Non-Fatal), type=Transaction Layer, (Requester ID)
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0:   device [8086:7ac4] error status/mask=00100000/00004000
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0:    [20] UnsupReq               (First)
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0: AER:   TLP Header: 34000000 01000052 00000000 00000000
[Sat May  7 19:55:38 2022] thunderbolt 0000:03:00.0: AER: can't recover (no error_detected callback)
[Sat May  7 19:55:38 2022] xhci_hcd 0000:37:00.0: AER: can't recover (no error_detected callback)
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0: AER: device recovery failed
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0: AER: Multiple Corrected error received: 0000:00:1b.0
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0: AER: can't find device of ID00d8
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0: AER: Multiple Uncorrected (Non-Fatal) error received: 0000:00:1b.0
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0: PCIe Bus Error: severity=Uncorrected (Non-Fatal), type=Transaction Layer, (Requester ID)
[Sat May  7 19:55:38 2022] pcieport 0000:00:1b.0:   device [8086:7ac4] error status/mask=00100000/00004000
[Sat May  7 19:55:39 2022] pcieport 0000:00:1b.0:    [20] UnsupReq               (First)
[Sat May  7 19:55:39 2022] pcieport 0000:00:1b.0: AER:   TLP Header: 34000000 01000052 00000000 00000000
[Sat May  7 19:55:39 2022] thunderbolt 0000:03:00.0: AER: can't recover (no error_detected callback)
[Sat May  7 19:55:39 2022] xhci_hcd 0000:37:00.0: AER: can't recover (no error_detected callback)
[Sat May  7 19:55:39 2022] pcieport 0000:00:1b.0: AER: device recovery failed

Does anybody know how to solve the reboot issue?
On the forum I saw simmulair issues but they where solved by upgrading PVE to a newer version.

Edit:
I found a work around, disable "Advanced > Onboard Devices" >> "Secondary LAN" and "Thunderbold(TM) Support" in the BIOS.
After that both errors are gone and the system can shutdown and reboot.
 

Attachments

  • Shutdown-error-min.gif
    Shutdown-error-min.gif
    744.8 KB · Views: 10
Last edited:

About

The Proxmox community has been around for many years and offers help and support for Proxmox VE, Proxmox Backup Server, and Proxmox Mail Gateway.
We think our community is one of the best thanks to people like you!

Get your subscription!

The Proxmox team works very hard to make sure you are running the best software and getting stable updates and security enhancements, as well as quick enterprise support. Tens of thousands of happy customers have a Proxmox subscription. Get yours easily in our online shop.

Buy now!