S.M.A.R.T status unknown

[Deafboy]

SMART status for one of my disk is shown as unknown by pbs.
"Show smart values" button returns "Bad Request (400)".

Output of smartctl -H -A -j /dev/sdb :
https://pastebin.com/uxpP7aqf

 

[dcsapak]

hi, yeah sadly thats a bug

smartctl returns a non-zero exit code under some conditions
in your case it returned 32 (bit 5) which means:

Bit 5: SMART status check returned "DISK OK" but we found that some (usage or prefail) Attributes have been <= threshold at some time in the past.

we sadly throw always an error when the exit code is != 0. i'll send a patch to fix that

 

[Stark-Johan]

Is this perhaps related to this issue with one of my nvme drives? The other nvme drives with very similar smart data works as expected.

Error getting S.M.A.R.T. data: Exit code: 2 (500)

Spoiler: smartctl output

smartctl 7.2 2020-12-30 r5155 [x86_64-linux-5.4.140-1-pve] (local build)
Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org

=== START OF INFORMATION SECTION ===
Model Number:                       SAMSUNG MZPLL1T6HAJQ-00005
Serial Number:                      S4CBNAXXXXXXX
Firmware Version:                   GPJA2B3Q
PCI Vendor/Subsystem ID:            0x144d
IEEE OUI Identifier:                0x002538
Total NVM Capacity:                 1,600,321,314,816 [1.60 TB]
Unallocated NVM Capacity:           0
Controller ID:                      33
NVMe Version:                       1.2.1
Number of Namespaces:               32
Namespace 1 Size/Capacity:          1,600,321,314,816 [1.60 TB]
Namespace 1 Formatted LBA Size:     512
Local Time is:                      Wed Oct  6 19:36:52 2021 CEST
Firmware Updates (0x17):            3 Slots, Slot 1 R/O, no Reset required
Optional Admin Commands (0x000e):   Format Frmw_DL NS_Mngmt
Optional NVM Commands (0x003e):     Wr_Unc DS_Mngmt Wr_Zero Sav/Sel_Feat Resv
Log Page Attributes (0x02):         Cmd_Eff_Lg
Maximum Data Transfer Size:         32 Pages
Warning  Comp. Temp. Threshold:     79 Celsius
Critical Comp. Temp. Threshold:     86 Celsius

Supported Power States
St Op     Max   Active     Idle   RL RT WL WT  Ent_Lat  Ex_Lat
 0 +    25.00W       -        -    0  0  0  0      100     100

Supported LBA Sizes (NSID 0x1)
Id Fmt  Data  Metadt  Rel_Perf
 0 -     512       0         1
 1 -     512       8         3
 2 -    4096       0         0
 3 -    4096       8         2

=== START OF SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

SMART/Health Information (NVMe Log 0x02)
Critical Warning:                   0x00
Temperature:                        38 Celsius
Available Spare:                    100%
Available Spare Threshold:          10%
Percentage Used:                    0%
Data Units Read:                    46,809,140 [23.9 TB]
Data Units Written:                 77,604,305 [39.7 TB]
Host Read Commands:                 1,332,432,638
Host Write Commands:                2,155,587,682
Controller Busy Time:               1,534
Power Cycles:                       47
Power On Hours:                     15,697
Unsafe Shutdowns:                   17
Media and Data Integrity Errors:    0
Error Information Log Entries:      0
Warning  Comp. Temperature Time:    0
Critical Comp. Temperature Time:    0
Temperature Sensor 1:               38 Celsius
Temperature Sensor 2:               36 Celsius
Temperature Sensor 3:               36 Celsius

Error Information (NVMe Log 0x01, 16 of 256 entries)
No Errors Logged

Oh, just noticed that this is issue is on PBS, not on PVE. Perhaps it translates though.

 

[logui]

hi, yeah sadly thats a bug

smartctl returns a non-zero exit code under some conditions
in your case it returned 32 (bit 5) which means:



we sadly throw always an error when the exit code is != 0. i'll send a patch to fix that

I am experiencing the same error with the latest version of PBS:

Bad Request (400)
command "smartctl" "-H" "-A" "-j" "/dev/sdb" failed - status code: 1 - no error message

 

[Chris&Patte]

I am experiencing the same error with the latest version of PBS:

Bad Request (400)
command "smartctl" "-H" "-A" "-j" "/dev/sdb" failed - status code: 1 - no error message

yeap, same with my installation: Backup Server 3.2-9

 

[Neobin]

yeap, same with my installation: Backup Server 3.2-9

Update and see if it is fixed then:

Post in thread 'New Error 400 on fresh installation.'

Nov 20, 2024

Can you share with us when fix will be out?
Thanks!

It's actually already on the test repo from PBS.
So if you temporarily add that repository (in the UI under Administration -> Repositories -> Add) and upgrade (Updates -> Refresh, then Upgrade) from there you would get the fixed package already now.

The package you want to get is proxmox-backup-server in version 3.2.10-1 or newer.

After the upgrade you can just disable the test repo again.

• t.lamprecht

• 

(The pbstest repository is not necessary for this anymore!)