Rename proxmox host

taich

Member
Aug 15, 2020
110
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Hi,

I changed the hostname of my proxmox server. I copied the node config from /etc/pve/nodes to the new name.
Then I removed the subscription key. I canceled the subsciption key in the shop.

Now I can not upload the subscription key. I get this error.

Connection error 596: Connection timed out

But host has full connectivity.
 
I did what the description says. Everything is running smoothly, I just can not reactivate my subscription.
Where wants the server connect to?
 

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Where wants the server connect to?
to the shop server, for validating the subscription key.

I just can not reactivate my subscription.
from your server shell:
Code:
curl -s https://shop.maurer-it.com >/dev/null 
echo $?

if its not returning 0 then there might be something wrong with the connection
 
There is no connection.
Here some tests from the server console

ping www.orf.at
PING www.orf.at (194.232.104.142) 56(84) bytes of data.
64 bytes from www.orf.at (194.232.104.142): icmp_seq=1 ttl=54 time=17.1 ms

ping www.google.at
PING www.google.at (172.217.23.227) 56(84) bytes of data.
64 bytes from prg03s06-in-f227.1e100.net (172.217.23.227): icmp_seq=1 ttl=112 time=29.8 ms

ping6 www.google.at
PING www.google.at(prg03s06-in-x03.1e100.net (2a00:1450:4014:80d::2003)) 56 data bytes
64 bytes from prg03s06-in-x03.1e100.net (2a00:1450:4014:80d::2003): icmp_seq=1 ttl=118 time=23.4 ms

ping shop.maurer-it.com
PING shop.maurer-it.com (79.133.36.249) 56(84) bytes of data.
after 5 min waiting no answer

ping 79.133.36.249
PING 79.133.36.249 (79.133.36.249) 56(84) bytes of data.
after 5 min waiting no answer

traceroute 79.133.36.249
traceroute to 79.133.36.249 (79.133.36.249), 30 hops max, 60 byte packets
1 router.sbs.datamagic.at (62.99.227.81) 0.132 ms 0.216 ms 0.208 ms
2 81-223-31-89.static.upcbusiness.at (81.223.31.89) 1.367 ms 2.147 ms 3.012 ms
3 10.45.20.129 (10.45.20.129) 20.170 ms 20.980 ms 21.072 ms
4 80-241-21-29.static.upcbusiness.at (80.241.21.29) 21.185 ms 21.334 ms 21.474 ms
5 217-25-122-129.static.upcbusiness.at (217.25.122.129) 21.695 ms 21.597 ms 30.434 ms
6 84.116.229.17 (84.116.229.17) 31.614 ms 30.142 ms 84.116.229.1 (84.116.229.1) 27.807 ms
7 ae6.cr1-vie2.ip4.gtt.net (46.33.84.85) 28.311 ms 28.403 ms at-vie05b-ri3-ae-43-0.aorta.net (84.116.130.70) 28.214 ms
8 ae10.cr6-fra2.ip4.gtt.net (141.136.107.233) 50.996 ms 23.385 ms ae6.cr1-vie2.ip4.gtt.net (46.33.84.85) 18.775 ms
9 ip4.gtt.net (154.14.40.218) 27.162 ms ae10.cr6-fra2.ip4.gtt.net (141.136.107.233) 32.793 ms ip4.gtt.net (154.14.40.218) 25.344 ms
10 ip4.gtt.net (154.14.40.218) 29.634 ms ae1.3902.ce2.fra1.de.first-colo.net (212.224.104.5) 25.751 ms 36.438 ms
11 ae1.3902.ce2.fra1.de.first-colo.net (212.224.104.5) 29.400 ms 28.444 ms 27.775 ms
12 * * *
13 * * *
14 * * *
15 * * *
16 * * *
17 * * *
18 * * *
19 * * *
20 * * *
21 * * *
22 * * *
23 * * *
24 * * *
25 * * *
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

This is strange.
 
ping shop.maurer-it.com
PING shop.maurer-it.com (79.133.36.249) 56(84) bytes of data.
after 5 min waiting no answer

ping 79.133.36.249
PING 79.133.36.249 (79.133.36.249) 56(84) bytes of data.
after 5 min waiting no answer
in this case it's normal, those servers are firewalled.

can you please try with curl?
 
Other sites work.

curl -s https://datamagic.at; echo $?
<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>301 Moved Permanently</title>
</head><body>
<h1>Moved Permanently</h1>
<p>The document has moved <a href="https://www.datamagic.at/">here</a>.</p>
</body></html>
0
 
Last edited:
7 means ` Failed to connect to host` - so there's most likely a problem in your network (or its path to shop.maurer-it.com)

* does nc -v shop.maurer-it.com 443 succeed?
* what's the verbose output of `curl -v https://shop.maurer-it.com`
* you can try using tcptraceroute (or traceroute -T ) to send a traceroute to port 443 (see `man traceroute`):
`traceroute -T -p 443 shop.maurer-it.com`

I hope this helps!
 
Code:
nc -v shop.maurer-it.com 443
no answer at all

Code:
traceroute -T -p 443 shop.maurer-it.com
traceroute to shop.maurer-it.com (79.133.36.249), 30 hops max, 60 byte packets
 1  router.sbs.datamagic.at (62.99.227.81)  0.188 ms  0.216 ms  0.203 ms
 2  81-223-31-89.static.upcbusiness.at (81.223.31.89)  1.446 ms  2.175 ms  3.004 ms
 3  10.45.20.129 (10.45.20.129)  12.100 ms  14.962 ms  15.137 ms
 4  80-241-21-29.static.upcbusiness.at (80.241.21.29)  16.344 ms  19.109 ms  19.301 ms
 5  217-25-122-129.static.upcbusiness.at (217.25.122.129)  20.086 ms  20.220 ms  23.030 ms
 6  84.116.229.1 (84.116.229.1)  23.310 ms 84.116.229.17 (84.116.229.17)  12.020 ms 84.116.229.1 (84.116.229.1)  11.131 ms
 7  ae6.cr1-vie2.ip4.gtt.net (46.33.84.85)  16.319 ms  16.901 ms  16.999 ms
 8  ae10.cr6-fra2.ip4.gtt.net (141.136.107.233)  26.145 ms ae6.cr1-vie2.ip4.gtt.net (46.33.84.85)  17.878 ms  17.902 ms
 9  ae10.cr6-fra2.ip4.gtt.net (141.136.107.233)  30.130 ms  29.902 ms ip4.gtt.net (154.14.40.218)  33.149 ms
10  ae1.3902.ce2.fra1.de.first-colo.net (212.224.104.5)  33.465 ms  33.481 ms ip4.gtt.net (154.14.40.218)  37.680 ms
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *
 
This is really odd ...
I happen to have access to a upcbusiness.at line here - and from here this works:
Code:
# traceroute -T -p 443 shop.maurer-it.com
traceroute to shop.maurer-it.com (79.133.36.249), 30 hops max, 60 byte packets
 1  xx-xx-xxx-xxx.static.upcbusiness.at (xx.xx.xxx.xxx)  3.302 ms  4.041 ms  5.155 ms
 2  10.45.19.129 (10.45.19.129)  19.534 ms  18.955 ms  14.910 ms
 3  80-241-21-29.static.upcbusiness.at (80.241.21.29)  24.788 ms *  9.904 ms
 4  217-25-122-129.static.upcbusiness.at (217.25.122.129)  25.303 ms  25.481 ms  19.643 ms
 5  84.116.229.1 (84.116.229.1)  19.727 ms  26.232 ms  26.341 ms
 6  ae6.cr1-vie2.ip4.gtt.net (46.33.84.85)  25.602 ms at-vie05b-ri3-ae-43-0.aorta.net (84.116.130.70)  34.987 ms ae6.cr1-vie2.ip4.gtt.net (46.33.84.85)  22.056 ms
 7  ae10.cr6-fra2.ip4.gtt.net (141.136.107.233)  37.431 ms  33.761 ms  27.676 ms
 8  ae10.cr6-fra2.ip4.gtt.net (141.136.107.233)  28.087 ms ip4.gtt.net (154.14.40.218)  27.496 ms *
 9  ae1.3902.ce2.fra1.de.first-colo.net (212.224.104.5)  27.610 ms * ip4.gtt.net (154.14.40.218)  25.472 ms
10  shop.maurer-it.com (79.133.36.249)  26.372 ms  27.450 ms  27.797 ms
 
I will try it with another IP adress again....

Code:
traceroute -T -p 443 shop.maurer-it.com
traceroute to shop.maurer-it.com (79.133.36.249), 30 hops max, 60 byte packets
 1  router.sbs.datamagic.at (62.99.227.81)  0.176 ms  0.175 ms  0.240 ms
 2  81-223-31-89.static.upcbusiness.at (81.223.31.89)  2.140 ms  2.730 ms  3.750 ms
 3  10.45.20.129 (10.45.20.129)  60.258 ms  61.645 ms  61.810 ms
 4  80-241-21-29.static.upcbusiness.at (80.241.21.29)  17.786 ms  17.874 ms  22.716 ms
 5  217-25-122-129.static.upcbusiness.at (217.25.122.129)  23.237 ms  23.585 ms  23.452 ms
 6  84.116.229.17 (84.116.229.17)  27.708 ms 84.116.229.1 (84.116.229.1)  26.270 ms  26.071 ms
 7  at-vie05b-ri3-ae-43-0.aorta.net (84.116.130.70)  25.527 ms ae6.cr1-vie2.ip4.gtt.net (46.33.84.85)  30.454 ms  31.139 ms
 8  ae6.cr1-vie2.ip4.gtt.net (46.33.84.85)  30.270 ms  16.440 ms  16.909 ms
 9  ip4.gtt.net (154.14.40.218)  22.944 ms  26.288 ms ae10.cr6-fra2.ip4.gtt.net (141.136.107.233)  44.258 ms
10  ip4.gtt.net (154.14.40.218)  26.159 ms ae1.3902.ce2.fra1.de.first-colo.net (212.224.104.5)  28.076 ms  32.361 ms
11  ae1.3902.ce2.fra1.de.first-colo.net (212.224.104.5)  27.609 ms shop.maurer-it.com (79.133.36.249)  26.715 ms ae1.3902.ce2.fra1.de.first-colo.net (212.224.104.5)  26.265 ms

It works with another address from the same /29 net.
 
Last edited:
The IP 62.99.227.82 is blocked from shop.maurer-it.com.
not directly on shop.maurer-it.com AFAICS - but maybe some hop on the way dropped the packets due to the listing.
 
In the meantime my pve got another IP address, but .82 is still blocked.

This has to happen in the first-colo.net where shop.maurer-it.com is hosted.
Here is a traceroute from .82

Code:
traceroute -T -p 443 shop.maurer-it.com
traceroute to shop.maurer-it.com (79.133.36.249), 30 hops max, 60 byte packets
 1  router.sbs.datamagic.at (62.99.227.81)  0.220 ms  0.251 ms  0.240 ms
 2  81-223-31-89.static.upcbusiness.at (81.223.31.89)  1.213 ms  2.052 ms  3.069 ms
 3  10.45.20.129 (10.45.20.129)  11.785 ms  16.831 ms  17.200 ms
 4  80-241-21-29.static.upcbusiness.at (80.241.21.29)  17.335 ms  22.136 ms  22.399 ms
 5  217-25-122-129.static.upcbusiness.at (217.25.122.129)  22.943 ms  23.065 ms  28.450 ms
 6  84.116.229.1 (84.116.229.1)  29.452 ms  29.086 ms  28.868 ms
 7  ae6.cr1-vie2.ip4.gtt.net (46.33.84.85)  28.507 ms  27.909 ms at-vie05b-ri3-ae-43-0.aorta.net (84.116.130.70)  36.907 ms
 8  ae6.cr1-vie2.ip4.gtt.net (46.33.84.85)  31.183 ms ae10.cr6-fra2.ip4.gtt.net (141.136.107.233)  29.740 ms ae6.cr1-vie2.ip4.gtt.net (46.33.84.85)  17.073 ms
 9  ae10.cr6-fra2.ip4.gtt.net (141.136.107.233)  31.719 ms  31.925 ms  27.447 ms
10  ip4.gtt.net (154.14.40.218)  24.458 ms ae1.3902.ce2.fra1.de.first-colo.net (212.224.104.5)  25.627 ms ip4.gtt.net (154.14.40.218)  29.721 ms
11  ae1.3902.ce2.fra1.de.first-colo.net (212.224.104.5)  24.773 ms  28.429 ms *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *

I have not done anything bad with this .82 address, and I don't see a reason why it should be blocked.
I wonder if shop.maurer-it.com does block some other IP's too.

Very strange....
 
I wonder if shop.maurer-it.com does block some other IP's too.
no - shop.maurer-it.com (and the part of the environment run by us) does not block IPs in general.
I just reverified - there is no block for any ip in 62.99.227.0/24
 
So then, why does "ae1.3902.ce2.fra1.de.first-colo.net (212.224.104.5)" not forward me to the shop?
From every other IP it forwards me to the shop only IP .82 wont get through.
 
Sadly this is nothing I can directly help you with (just checked no log-entries from .82 (but from others in the same /24) on our side.

I suggest asking your provider for assistance in this case.
 
Well it does not bother me any more, cause I already changed the IP of my proxmox host.
But I think it may be your concern if certain IP addresses can not connect to your shop.
If that hppens with only one IP it's sad, but what if there are thousends blocked.
Do you know how many addresses are blocked?
It might also be interesting if your shop can ping my .82 address.
 
Ping from the shop works:
Code:
ping -c 4 62.99.227.82 
PING 62.99.227.82 (62.99.227.82) 56(84) bytes of data.
64 bytes from 62.99.227.82: icmp_seq=1 ttl=53 time=22.1 ms
64 bytes from 62.99.227.82: icmp_seq=2 ttl=53 time=32.2 ms
64 bytes from 62.99.227.82: icmp_seq=3 ttl=53 time=19.7 ms
64 bytes from 62.99.227.82: icmp_seq=4 ttl=53 time=26.3 ms

traceroute hangs somewhere in Magenta's network:
Code:
 traceroute  62.99.227.82 
traceroute to 62.99.227.82 (62.99.227.82), 30 hops max, 60 byte packets
 1  * gateway (79.133.36.241)  0.487 ms  0.483 ms
 2  ae0.3904.edge2.fra4.de.first-colo.net (212.224.104.8)  0.567 ms  0.560 ms  0.539 ms
 3  ffm-b11-link.ip.twelve99.net (62.115.161.106)  0.884 ms  0.971 ms  0.846 ms
 4  upc-ic357673-ffm-b11.ip.twelve99-cust.net (62.115.42.171)  0.767 ms  1.696 ms  0.747 ms
 5  ch-nax01a-rc1-ae-11-0.aorta.net (84.116.130.58)  14.117 ms  14.190 ms  13.987 ms
 6  at-vie01b-rc2-ae-3-0.aorta.net (84.116.136.117)  13.265 ms  13.044 ms  13.110 ms
 7  at-vie05b-ri3-ae-43-0.aorta.net (84.116.130.70)  12.742 ms  12.722 ms  12.702 ms
 8  84.116.229.2 (84.116.229.2)  13.718 ms  13.688 ms 84.116.229.6 (84.116.229.6)  13.403 ms
 9  217-25-122-128.static.upcbusiness.at (217.25.122.128)  13.447 ms 217-25-122-132.static.upcbusiness.at (217.25.122.132)  13.266 ms 217-25-122-128.static.upcbusiness.at (217.25.122.128)  13.625 ms
10  217-25-122-130.static.upcbusiness.at (217.25.122.130)  13.310 ms 80-241-21-30.static.upcbusiness.at (80.241.21.30)  13.189 ms  13.283 ms
11  * * *
12  81-223-31-90.static.upcbusiness.at (81.223.31.90)  31.837 ms  31.827 ms  31.818 ms
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *

If that hppens with only one IP it's sad, but what if there are thousends blocked.
Currently we have no other reports about access problems to shop.maurer-it.com (on an IP Level) that I'm aware of.

But yes - should this happen from more than a few select single IPs - it's definitely something we'd look into.
 

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