PVE web interface issue please help!

[joy123]

Hi Folks, Hope i am posting it in right place. having an issue to log in to web interface since yesterday. it shows only blank page.

root@pve:~# systemctl status pvesr.service
● pvesr.service - Proxmox VE replication runner
   Loaded: loaded (/lib/systemd/system/pvesr.service; static; vendor preset: enabled)
   Active: inactive (dead) since Mon 2019-11-04 10:23:01 GMT; 51s ago
  Process: 18179 ExecStart=/usr/bin/pvesr run --mail 1 (code=exited, status=0/SUCCESS)
Main PID: 18179 (code=exited, status=0/SUCCESS)

Nov 04 10:23:00 pve systemd[1]: Starting Proxmox VE replication runner...
Nov 04 10:23:01 pve systemd[1]: pvesr.service: Succeeded.
Nov 04 10:23:01 pve systemd[1]: Started Proxmox VE replication runner.

root@pve:~# zpool status -v
  pool: rpool
state: ONLINE
  scan: none requested
config:

        NAME                                               STATE     READ WRITE CKSUM
        rpool                                              ONLINE       0     0     0
          mirror-0                                         ONLINE       0     0     0
            ata-WDC_WDS500G2B0A-00SM50_173720803146-part3  ONLINE       0     0     0
            ata-WDC_WDS500G2B0A-00SM50_180146802699-part3  ONLINE       0     0     0

errors: No known data errors
root@pve:~# systemctl list-timers
NEXT                         LEFT          LAST                         PASSED       UNIT                         ACTIVATES
Mon 2019-11-04 10:32:00 GMT  14s left      Mon 2019-11-04 10:31:00 GMT  45s ago      pvesr.timer                  pvesr.service
Mon 2019-11-04 10:36:18 GMT  4min 32s left n/a                          n/a          systemd-tmpfiles-clean.timer systemd-tmpfiles-clean.service
Mon 2019-11-04 21:51:03 GMT  11h left      Mon 2019-11-04 06:12:07 GMT  4h 19min ago apt-daily.timer              apt-daily.service
Tue 2019-11-05 00:00:00 GMT  13h left      Mon 2019-11-04 00:00:00 GMT  10h ago      logrotate.timer              logrotate.service
Tue 2019-11-05 00:00:00 GMT  13h left      Mon 2019-11-04 00:00:00 GMT  10h ago      man-db.timer                 man-db.service
Tue 2019-11-05 05:18:03 GMT  18h left      Mon 2019-11-04 05:20:15 GMT  5h 11min ago pve-daily-update.timer       pve-daily-update.service
Tue 2019-11-05 06:49:57 GMT  20h left      Mon 2019-11-04 06:58:53 GMT  3h 32min ago apt-daily-upgrade.timer      apt-daily-upgrade.service

7 timers listed.
Pass --all to see loaded but inactive timers, too.

root@pve:/var/log# pvecm status
Quorum information
------------------
Date:             Mon Nov  4 10:40:59 2019
Quorum provider:  corosync_votequorum
Nodes:            1
Node ID:          0x00000001
Ring ID:          1/44
Quorate:          Yes

Votequorum information
----------------------
Expected votes:   1
Highest expected: 1
Total votes:      1
Quorum:           1
Flags:            Quorate

Membership information
----------------------
    Nodeid      Votes Name
0x00000001          1 192.168.1.204 (local)

root@pve:~# pveversion -v
proxmox-ve: 6.0-2 (running kernel: 5.0.15-1-pve)
pve-manager: 6.0-4 (running version: 6.0-4/2a719255)
pve-kernel-5.0: 6.0-5
pve-kernel-helper: 6.0-5
pve-kernel-5.0.15-1-pve: 5.0.15-1
ceph-fuse: 12.2.11+dfsg1-2.1+b1
corosync: 3.0.2-pve2
criu: 3.11-3
glusterfs-client: 5.5-3
ksm-control-daemon: 1.3-1
libjs-extjs: 6.0.1-10
libknet1: 1.10-pve1
libpve-access-control: 6.0-2
libpve-apiclient-perl: 3.0-2
libpve-common-perl: 6.0-2
libpve-guest-common-perl: 3.0-1
libpve-http-server-perl: 3.0-2
libpve-storage-perl: 6.0-5
libqb0: 1.0.5-1
lvm2: 2.03.02-pve3
lxc-pve: 3.1.0-61
lxcfs: 3.0.3-pve60
novnc-pve: 1.0.0-60
proxmox-mini-journalreader: 1.1-1
proxmox-widget-toolkit: 2.0-5
pve-cluster: 6.0-4
pve-container: 3.0-3
pve-docs: 6.0-4
pve-edk2-firmware: 2.20190614-1
pve-firewall: 4.0-5
pve-firmware: 3.0-2
pve-ha-manager: 3.0-2
pve-i18n: 2.0-2
pve-qemu-kvm: 4.0.0-3
pve-xtermjs: 3.13.2-1
qemu-server: 6.0-5
smartmontools: 7.0-pve2
spiceterm: 3.1-1
vncterm: 1.6-1
zfsutils-linux: 0.8.1-pve1

 

[oguz]

hi,

did you do anything before this happened? (like system upgrade, installing a package, disabling a service etc.)?

you could post your journalctl outputs: journalctl -u 'pve*' > /tmp/journal.txt and attach /tmp/journal.txt here (make sure you remove any sensitive information if present)

 

[joy123]

Thanks oguz for looking into this. no upgrade or any new installation done before its happened. Please find the attached document. Noticed a new issue, when i try to download the file, it was disconcerting me every 2 min.