PVE reboot with last update (7.1-11)

[steph b]

Hi,
Since last update, the pve reboot when starting the only VM (ubuntu server).
I completely reinstalled the pve and the problem persists when starting the VM for its installation (boot iso).
The machine is a Dell T330 and according to Dell support there is no hardware problem.

 

[Moayad]

Hi,

As I understood when you start the ubuntu server VM the PVE restart itself? if yes, did you check the journalctl/Syslog after starting up the PVE again if there any hint from the PVE log? can you also provide us with the VM config qm config <VMID> and the PVE version pveversion -v

 

[steph b]

Thank you for answering.

pveversion :
proxmox-ve: 7.1-1 (running kernel: 5.13.19-6-pve)
pve-manager: 7.1-11 (running version: 7.1-11/8d529482)
pve-kernel-helper: 7.1-13
pve-kernel-5.13: 7.1-9
pve-kernel-5.11: 7.0-10
pve-kernel-5.13.19-6-pve: 5.13.19-14
pve-kernel-5.11.22-7-pve: 5.11.22-12
pve-kernel-5.11.22-1-pve: 5.11.22-2
ceph-fuse: 15.2.13-pve1
corosync: 3.1.5-pve2
criu: 3.15-1+pve-1
glusterfs-client: 9.2-1
ifupdown2: 3.1.0-1+pmx3
ksm-control-daemon: 1.4-1
libjs-extjs: 7.0.0-1
libknet1: 1.22-pve2
libproxmox-acme-perl: 1.4.1
libproxmox-backup-qemu0: 1.2.0-1
libpve-access-control: 7.1-6
libpve-apiclient-perl: 3.2-1
libpve-common-perl: 7.1-5
libpve-guest-common-perl: 4.1-1
libpve-http-server-perl: 4.1-1
libpve-storage-perl: 7.1-1
libspice-server1: 0.14.3-2.1
lvm2: 2.03.11-2.1
lxc-pve: 4.0.11-1
lxcfs: 4.0.11-pve1
novnc-pve: 1.3.0-2
proxmox-backup-client: 2.1.5-1
proxmox-backup-file-restore: 2.1.5-1
proxmox-mini-journalreader: 1.3-1
proxmox-widget-toolkit: 3.4-7
pve-cluster: 7.1-3
pve-container: 4.1-4
pve-docs: 7.1-2
pve-edk2-firmware: 3.20210831-2
pve-firewall: 4.2-5
pve-firmware: 3.3-6
pve-ha-manager: 3.3-3
pve-i18n: 2.6-2
pve-qemu-kvm: 6.1.1-2
pve-xtermjs: 4.16.0-1
qemu-server: 7.1-4
smartmontools: 7.2-1
spiceterm: 3.2-2
swtpm: 0.7.1~bpo11+1
vncterm: 1.7-1
zfsutils-linux: 2.1.2-pve1


qm config 7001 :
agent: 0
boot: order=virtio0;ide2;net0
cores: 2
cpu: host
ide2: nfs-iso-templates:iso/eole-2.7.2-alternate-amd64.iso,media=cdrom
memory: 12288
meta: creation-qemu=6.1.1,ctime=1648458216
name: set-ara-071
net0: virtio=56:58:AF:3E:81:AF,bridge=vmbr0,firewall=1,queues=2
numa: 0
ostype: l26
scsihw: virtio-scsi-pci
smbios1: uuid=4eff47e2-8932-4ab3-873c-a8a7b472e922
sockets: 1
tablet: 0
virtio0: local-lvm:vm-7001-disk-0,size=1000G
vmgenid: 399765ec-ef1d-4888-b418-f25fa6743f26

I didn't see anything special in the PVE logs, would you like me to send you a log file? As long as no VM is started, PVE works. Tl reboot when starting the VM (empty because I have to reinstall it).

I saw in syslog :
- No NUMA configuration found
- ACPI Error: No handler for Region [SYSI] (0000000094b7d566) [IPMI] (20210331/evregion-130)
Mar 28 11:49:23 ve-ara-071 kernel: [ 6.278327] ACPI Error: Region IPMI (ID=7) has no handler (20210331/exfldio-261)
Mar 28 11:49:23 ve-ara-071 kernel: [ 6.278415]
Mar 28 11:49:23 ve-ara-071 kernel: [ 6.278416] No Local Variables are initialized for Method [_GHL]
Mar 28 11:49:23 ve-ara-071 kernel: [ 6.278417]
Mar 28 11:49:23 ve-ara-071 kernel: [ 6.278418] No Arguments are initialized for method [_GHL]
Mar 28 11:49:23 ve-ara-071 kernel: [ 6.278418]
Mar 28 11:49:23 ve-ara-071 kernel: [ 6.278420] ACPI Error: Aborting method \_SB.PMI0._GHL due to previous error (AE_NOT_EXIST) (20210331/psparse-529)
Mar 28 11:49:23 ve-ara-071 kernel: [ 6.278516] ACPI Error: Aborting method \_SB.PMI0._PMC due to previous error (AE_NOT_EXIST) (20210331/psparse-529)
Mar 28 11:49:23 ve-ara-071 kernel: [ 6.278611] ACPI: \_SB_.PMI0: _PMC evaluation failed: AE_NOT_EXIST

 

[steph b]

Hi,
I think it's a hardware problem, the memtest freezes shortly after starting. I relied too much on the hardware diagnostics performed by Dell support who assured me that there was no problem on the machine. The fact that the server worked well in PVE 5 and 6 also reinforced me in this direction. Sorry for the inconvenience