Proxmox wont shutdown/reboot correctly

[Trevor @ vCloud Group]

Hi all,

Just wanted to see if any else has had this issue with their proxmox server.

The only way to bring it back online is to turn it off and then back on again. It won't do a proper reboot on its own.

Thank you in advance.


Trevor

 

[ubu]

You give no usefull information about your proxmox version, kernel version, hardware, nor the exact problem, does your shutdown hang, does your machine not restart after shutdown? Error messages? screenshots? anything?

 

[Trevor @ vCloud Group]

Hi Ubu,

Sorry I am new here, specs are:
intel NUC 12th Gen, i7 WSH, 64Gb RAM, 256Gb nVME SSD (OS Drive), 1TB SATA SSD (Data Drive).

There is nothing really to show that even when I issue the shutdown I am still able to ping the Proxmox Server, but cannot load the webGUI.

I physically need to unplug the power and plug it back in to get it to boot again.

I have tried with VM running and turned off, it does the same thing.

Not sure what other detail I cant provide, there are no error messages (unless you can direct me to a play to get some logs).

Thank you in advance.


Trevor

 

[cwt]

If you can ping the system, it’s still in the process of shutting down. The easiest way would be to connect a display and take a look on the console output.

 

[Trevor @ vCloud Group]

Hi cwt,

Can sit there for hours like that and not turn off or reboot, and its a black screen with a cursor flashing, thought that already.

 

[cwt]

Does the black screen even appear when the system operates normally, after the boot process for example?

 

[Trevor @ vCloud Group]

When I watch it reboot/shutdown, it looks like its hanging as the server starts to reboot.

I have run windows/linux on this NUC, doesn't have an issue.

 

[asw15]

Hi,
I have the same problem as Trevor.
Pve:8.0.9 no subscription NUC I5 32G Ram.

 

[Trevor @ vCloud Group]

Hi asw15,

What is the NUC model/Generation, just curious.

Thank you in advance.

 

[asw15]

Product code : BOXNUC8i5BEH1

I did a power off and power on reboot then an update. everything is fine.

 

[ubu]

1.check if you have a persistant journal ( does /var/log/journal exits)
2. do a reboot, power off after a few minutes if it doesnt reboot
3. start and check the journal from the boot before with journalctl -b -1