Proxmox VE 7.0.2 - Blank webpage after upgrade

dluck007

New Member
Aug 12, 2022
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0
1
Hello!

I've been Proxmox user for the past couple years. I have installed Proxmox package over Debian 10 Buster installation and Proxmox VE has been working for some time. I had decided to execute: apt update && apt dist-upgrade from the SSH Shell as part of routine maintenance.

After executing this commands, I have been unable to load the Proxmox Webpage as it shows up blank after loading. See attached screenshot.

I had tried re-installing components such as pve-manager but nothing seemed to work. I'm still able to connect using SSH and manage through the command-line but I prefer using the Web Page GUI.

Please let me know what else I can try.

Thanks,
Daniel

See code below for info:

Code:
root@vmhome3:~# pveversion -v
proxmox-ve: 7.0-2 (running kernel: 5.11.22-5-pve)
pve-manager: 6.4-15 (running version: 6.4-15/af7986e6)
pve-kernel-5.11: 7.0-8~bpo10+1
pve-kernel-helper: 7.0-5
pve-kernel-5.4: 6.4-19
pve-kernel-5.11.22-5-pve: 5.11.22-10~bpo10+1
pve-kernel-5.11.22-4-pve: 5.11.22-8~bpo10+1
pve-kernel-5.4.195-1-pve: 5.4.195-1
ceph: 15.2.16-pve1~bpo10
ceph-fuse: 15.2.16-pve1~bpo10
corosync: 3.1.5-pve2~bpo10+1
criu: 3.11-3
glusterfs-client: 5.5-3
ifupdown: 0.8.35+pve1
libjs-extjs: 7.0.0-1
libknet1: 1.22-pve2~bpo10+1
libproxmox-acme-perl: 1.2.0
libproxmox-backup-qemu0: 1.1.0-1
libpve-access-control: 6.4-3
libpve-apiclient-perl: 3.2-1
libpve-common-perl: 7.0-5
libpve-guest-common-perl: 4.0-2
libpve-http-server-perl: 4.0-2
libpve-storage-perl: 7.0-9
libqb0: 1.0.5-1
libspice-server1: 0.14.2-4~pve6+1
lvm2: 2.03.02-pve4
lxc-pve: 4.0.6-2
lxcfs: 4.0.6-pve1
novnc-pve: 1.2.0-3
proxmox-backup-client: 1.1.14-1
proxmox-mini-journalreader: 1.2-1
proxmox-widget-toolkit: 3.3-5
pve-cluster: 6.4-1
pve-container: 4.0-8
pve-docs: 7.0-5
pve-edk2-firmware: 3.20200531-1
pve-firewall: 4.2-2
pve-firmware: 3.3-2
pve-ha-manager: 3.3-1
pve-i18n: 2.4-1
pve-qemu-kvm: 5.2.0-8
pve-xtermjs: 4.7.0-3
qemu-server: 6.4-2
smartmontools: 7.2-pve2
spiceterm: 3.2-2
vncterm: 1.6-2
zfsutils-linux: 2.0.7-pve1

root@vmhome3:~# service pve-manager status
● pve-guests.service - PVE guests
   Loaded: loaded (/lib/systemd/system/pve-guests.service; enabled; vendor preset: enabled)
   Active: active (exited) since Thu 2022-08-11 17:38:03 PDT; 17h ago
 Main PID: 1428 (code=exited, status=0/SUCCESS)
    Tasks: 0 (limit: 4915)
   Memory: 0B
   CGroup: /system.slice/pve-guests.service

Aug 11 17:37:52 vmhome3 pvesh[1428]: waiting for quorum ...
Aug 11 17:37:55 vmhome3 pvesh[1428]: got quorum
Aug 11 17:37:55 vmhome3 pvesh[1428]: Starting VM 103
Aug 11 17:37:55 vmhome3 pve-guests[1430]: <root@pam> starting task UPID:vmhome3:00000597:000033DC:62F5A0E3:qmstart:103:root@pam:
Aug 11 17:37:55 vmhome3 pve-guests[1431]: start VM 103: UPID:vmhome3:00000597:000033DC:62F5A0E3:qmstart:103:root@pam:
Aug 11 17:37:59 vmhome3 pvesh[1428]: Starting VM 104
Aug 11 17:37:59 vmhome3 pve-guests[1430]: <root@pam> starting task UPID:vmhome3:000005D8:0000356D:62F5A0E7:qmstart:104:root@pam:
Aug 11 17:37:59 vmhome3 pve-guests[1496]: start VM 104: UPID:vmhome3:000005D8:0000356D:62F5A0E7:qmstart:104:root@pam:
Aug 11 17:38:03 vmhome3 pve-guests[1428]: <root@pam> end task UPID:vmhome3:00000596:000032AF:62F5A0E0:startall::root@pam: OK
Aug 11 17:38:03 vmhome3 systemd[1]: Started PVE guests.
root@vmhome3:~#
 

Attachments

  • Screenshot 2022-08-12 11.33.49 AM.png
    Screenshot 2022-08-12 11.33.49 AM.png
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Here's list of /etc/apt/sources.list below:

Code:
# deb cdrom:[Debian GNU/Linux 10.6.0 _Buster_ - Official amd64 NETINST 20200926-10:16]/ buster main

deb http://deb.debian.org/debian/ buster main
deb-src http://deb.debian.org/debian/ buster main

deb http://security.debian.org/debian-security buster/updates main
deb-src http://security.debian.org/debian-security buster/updates main

# buster-updates, previously known as 'volatile'
deb http://deb.debian.org/debian/ buster-updates main
deb-src http://deb.debian.org/debian/ buster-updates main

# PVE pve-no-subscription repository provided by proxmox.com,
deb http://download.proxmox.com/debian/pve buster pve-no-subscription
 
proxmox-ve: 7.0-2 (running kernel: 5.11.22-5-pve) pve-manager: 6.4-15 (running version: 6.4-15/af7986e6)
You appear to have ended up with a mix of Proxmox 7 and 6.

Code:
# deb cdrom:[Debian GNU/Linux 10.6.0 _Buster_ - Official amd64 NETINST 20200926-10:16]/ buster main

deb http://deb.debian.org/debian/ buster main
deb-src http://deb.debian.org/debian/ buster main

deb http://security.debian.org/debian-security buster/updates main
deb-src http://security.debian.org/debian-security buster/updates main

# buster-updates, previously known as 'volatile'
deb http://deb.debian.org/debian/ buster-updates main
deb-src http://deb.debian.org/debian/ buster-updates main

# PVE pve-no-subscription repository provided by proxmox.com,
deb http://download.proxmox.com/debian/pve buster pve-no-subscription
Proxmox 7 is based on Debian 11 (bullseye) not Debian 10 (buster).

Did you want to upgrade from 6.x to the latest 7.2? Then please follow these steps to Upgrade from 6.x to 7.0.
If you wanted to update a 7.0 to the latest 7.2 then your /etc/apt/sources.list is wrong, or you started with the wrong Debian version.
 
Hi @leesteken The funny thing is that I've been running 7.0.2 on Debian 10 (Buster) for quite some time. I performed manual installation some time ago (perhaps 1-2 years ago). The installation was running up until I performed apt update && apt upgrade.

What do you recommend to get up and working again? I'm gueesing the Upgrade from 6.x to 7.0 but I was getting an error about Ceph which I had enabled but wasn't working.
 
UPDATE: I was able to remove ceph and perform full upgrade to Debian 11 (Bullseye). After that, I was able to perfrom full upgrade to Proxmox VE 7.2 and I was able to log into the Web Interface again! Thanks @leesteken
 

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