Proxmox Suppor

[dschmeling]

I bought Proxmox license in Feb with my account that I am also logged in with now. Unfortunately, I had to recreate this account because it was not registered. i have done 150,000 password resets, calls, emails and no one responds. So, I bought a license and I can't use it because I can't get the license.

Then when I ask people pretend, I never bought it. But right below is my procurement.

Transaction ID 4N200598HW695441X Transaction date February 1, 2024 Merchant Proxmox Server Solutions GmbH office@maurer-it.com +43 1 5454497

Subtotal​ €440.00 EUR​ Total​ €440.00 EUR​ Payment​ €440.00 EUR​ Charge will appear on your credit card statement as "PAYPAL *PROXMOXSERV"​ Payment sent to office@maurer-it.com​ Payment sent from daniel.l.schmeling@outlook.com​

 

[fabian]

this is not the shop support portal, nobody here will be able to help you..

please use https://shop.proxmox.com/contact.php to contact the shop team.