Proxmox and Veeam Backup

[doma87]

Hi,

We are currently testing Proxmox with Veeam and are experiencing an issue where backups do not work when Guest Processing is enabled. We receive the following error:

“No include object was found for 2ded5f53-b576-4197-fd98-497da71493260eb8da9d-2033-42d4-acea-5f90bb54a873:102, job: bc565e0e-bb69-4108-924f-da7a811026a9 (0:00:32)

If we disable Guest Processing, the backup works completely normally.

Do you have any idea where the problem could be?

 

[psalkiewicz]

Hi,
Is this Windows or Linux VM? Does it have qemu-guest-tools enabled?

 

[doma87]

Windows VM and the QEMU Guest Agent is enabled.

 

[psalkiewicz]

Did you try to test the credentials in guest processing?

 

[doma87]

Yes, and it is working — it does not report any errors.

 

[bbgeek17]

I don't see any mention of Veeam relying on QEMU-guest-tools in their documentation. It seems the "guest processing" feature relies on being able to login into the VM and use the VM native capabilities.

From my brief reading of the documentation the feature you are inquiring is driven by Veeam and not PVE dependent. I would reach out to Veeam if I were in your shoes.

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Blockbridge : Ultra low latency all-NVME shared storage for Proxmox - https://www.blockbridge.com/proxmox

 

[doma87]

We are currently in a test environment and using Veeam Community Edition, so we are not able to open a support ticket or contact Veeam support.

 

[bbgeek17]

Veeam has a similar to PVE forum environment where you can get helpful Veeam specific advice. I am not trying to point fingers here. The message and the UUIDs are produced by Veeam. You are much more likely to get speedy help from a place dedicated to Veeam, rather than here. Veeam developers/support also participate in that forum.

Best of luck

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Blockbridge : Ultra low latency all-NVME shared storage for Proxmox - https://www.blockbridge.com/proxmox