Proxmox 6 + WinPower (ups software) = emergency mode after a reboot

jaceqp

Well-Known Member
May 28, 2018
95
7
48
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Hi there.
My task was finding and installing ups software on Proxmox for a less-known rack-ups unit (to be more specific: UPS GT POWER GT S 3000 RT2U).
Now, I've noticed that ups unit is being managed by WinPower software.
So next step is to find software itself.
I've found install package:
http://www.ups-software-download.com
http://www.ups-software-download.com/winpower/linux.htm

I followed the instructions from installation manual.
After installation (completed successfully) there was restart required in order to auto-start ups monitor agent.

Code:
Preparing CONSOLE Mode Installation...

====================================================================
Winpower 5.5.0.0                       (created with InstallAnywhere by Zero G)
--------------------------------------------------------------------

====================================================================
Introduction
------------

InstallAnywhere will guide you through the installation of Winpower 5.5.0.0.

It is strongly recommended that you quit all programs before continuing with
this installation.

Respond to each prompt to proceed to the next step in the installation.  If you
want to change something on a previous step, type 'back'.

You may cancel this installation at any time by typing 'quit'.

PRESS <ENTER> TO CONTINUE:

====================================================================
Enter Serial Number
-------------------

This installation requires a serial number to continue.

Please Enter the Serial Number:: xxxxxxxxxxxxxxxxxxxxxxxx

====================================================================
Choose Install Folder
---------------------

Where would you like to install?

  Default Install Folder: /opt/MonitorSoftware

ENTER AN ABSOLUTE PATH, OR PRESS <ENTER> TO ACCEPT THE DEFAULT
      :

====================================================================
Pre-Installation Summary
------------------------

Please Review the Following Before Continuing:

Product Name:
    Winpower 5.5.0.0

Install Folder:
    /opt/MonitorSoftware

Disk Space Information (for Installation Target):
    Required:  200 889 229 bytes
    Available: 3 535 523 840 bytes

PRESS <ENTER> TO CONTINUE:

====================================================================
Installing...
-------------

 [==================|==================|==================]
 [------------------|------------------|------------------|---------]

====================================================================
Installation Complete
---------------------

Congratulations. Winpower 5.5.0.0 has been successfully installed to:

/opt/MonitorSoftware

Please restart your system before running the Winpower 5.5.0.0!

PRESS <ENTER> TO EXIT THE INSTALLER:
Thing is I can no longer boot proxmox normally.
After a reboot proxmox starts in emergency mode...

Code:
Welcome to emergency mode! after logging in type
"journalctl -xb" to view system logs
"sysstemctl reboot" to reboot,
"systemctl default" to try again to boot into default mode

give root password for maintenance
or press ctrl - D to continue

Any ideas?
 
hmm - the output of` journalctl -r` (or journalctl -xb as suggested) should contain some hints where booting went wrong
also try to capture the output after trying to get into default mode again (systemctl default)

I hope this helps!
 
Here's a quick update.
The issue surely caused by WinPoweer itself, well the OLD version to be exact...
I got latest version (V5.6.0.5) and installation process completed successfully - this time no harm to Proxmox itself. UPS software works, just a small hint: it's an awful ups software. It's unable to set in up without GUI environment. The only way is to run a GUI version of WinPower on other machine (or some GUI VM) and configure non-gui machine remotely...
 
Last edited:
The answer is simple:

Just go:

nano /etc/fstab

and remove or comment the last line:
usbfs /proc/bus/usb usbfs defaults 0 0


I don't know why but Winpower installer put this line at the end of fstab file...


Other question: Proxmox has no graphic IDE, so I used console install methood:
Winpower_setup_LinuxAMD64/LinuxAMD64/setup_console.bin

But even after Proxmox restart Winpower webpanel is not accessible:

lXeRcUN.png



https://powerwalker.com/software/WinPower/WinPower%20Manual.pdf
 

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