Problems with Veeam

[vooze]

Hi!

For about 10 days it was working fine, then today after importing about 8 VMs from VMware ESXI (supported Proxmox function) now Veeam can't index the Proxmox host no matter what I try.
I get this message:

Successfully validated the connection
Successfully updated the server
Failed to refresh entities




The funny thing is I can even deploy a Proxmox Worker / Proxy from Veeam, so Veeam clearly has connection to Proxmox but it just won't index it for some reason.

I even tried reinstalling Veeam on a new VM, Restarting the Proxmox host (running 8.3 newest), add by IP/host. Proxmox and Veeam is on same VLAN so no firewall in between.

PVE logs:
Nov 28 21:20:20 pve01 systemd[1]: Started session-905.scope - Session 905 of User root.
Nov 28 21:20:20 pve01 sshd[116895]: pam_env(sshd:session): deprecated reading of user environment enabled
Nov 28 21:20:20 pve01 sshd[116895]: Received disconnect from 10.1.2.120 port 64683:11: Connection terminated by the client.
Nov 28 21:20:20 pve01 sshd[116895]: Disconnected from user root 10.1.2.120 port 64683
Nov 28 21:20:20 pve01 sshd[116895]: pam_unix(sshd:session): session closed for user root

I have found a guy with simular issues here (In german, I had to use translate) but he had exact same issue: https://forum.proxmox.com/threads/fehlermeldung-veeam-verbindungsaufbau-zu-proxmox.154286/

We are stuck here, and unable to backup about 25 production VMs. Please help!

 

[alexskysilk]

Perhaps you will share your experience dealing with Veeam support? that would be valuable to this forum. I'm assuming you're posting here because you did not get resolution that way.

 

[vooze]

Perhaps you will share your experience dealing with Veeam support? that would be valuable to this forum. I'm assuming you're posting here because you did not get resolution that way.

I actually just posted to Veeam support as well. Just posting here as well hoping more people have this problems and get some faster help, but will deninitly keep you updated

 

[floh8]

Im a little bit surprised, because is Veeam for Proxmox already stable. I thought its in an experimental state and therefor not for production environments.

 

[bbgeek17]

Im a little bit surprised, because is Veeam for Proxmox already stable. I thought its in an experimental state and therefor not for production environments.

It is front and center on Veeam's website as a major feature of their recent release.
https://www.veeam.com/data-protection-virtual-machine.html

---

Blockbridge : Ultra low latency all-NVME shared storage for Proxmox - https://www.blockbridge.com/proxmox

 

[floh8]

The link is dead, but yes this went fast. Nice.

 

[bbgeek17]

The link is dead, but yes this went fast. Nice.

I apologize, I inadvertently left off "l" from html. I have fixed it.

Cheers

https://www.veeam.com/data-protection-virtual-machine.html

---

Blockbridge : Ultra low latency all-NVME shared storage for Proxmox - https://www.blockbridge.com/proxmox

 

[andrew-transparent]

I can see those same/similar log entries frequently with our Veeam server with successful backups as well. It seems to poll the PVE servers regularly, so I think those frequent connects/disconnects are normal and not necessarily an indication of a problem.

 

[andrew-transparent]

Just a shot in the dark here, but I recall having issues when we first implemented Veeam with Proxmox we were having similar issues with refreshing stand-alone (ie non-clustered) PVE servers. I was asked by Veeam support to confirm I had the dmidecode package installed (it was not). After installing it was able to gather host information properly. To check if you have that package installed you can run:

dpkg -l | grep dmidecode

 

[peppehexoss]

I have the same problem, any updates?