Problem with Novnc

[Fabio Araujo]

Hello people.

I am with problem to open console in Proxmox and all VMs

Anybody have this problem?



Thank You.

 

[dcsapak]

Does it work via the "shell" button on the top right?

 

[Fabio Araujo]

Hi.

No, same problem.

 

[dcsapak]

whats the output of

pveversion -v

 

[Fabio Araujo]

Hi.
Show this

root@proxmox01:~# pveversion -v
proxmox-ve: 4.2-56 (running kernel: 4.4.13-1-pve)
pve-manager: 4.2-17 (running version: 4.2-17/e1400248)
pve-kernel-4.4.6-1-pve: 4.4.6-48
pve-kernel-4.4.13-1-pve: 4.4.13-56
pve-kernel-4.4.10-1-pve: 4.4.10-54
lvm2: 2.02.116-pve2
corosync-pve: 2.3.5-2
libqb0: 1.0-1
pve-cluster: 4.0-43
qemu-server: 4.0-85
pve-firmware: 1.1-8
libpve-common-perl: 4.0-71
libpve-access-control: 4.0-18
libpve-storage-perl: 4.0-56
pve-libspice-server1: 0.12.8-1
vncterm: 1.2-1
pve-qemu-kvm: 2.6-1
pve-container: 1.0-71
pve-firewall: 2.0-29
pve-ha-manager: 1.0-32
ksm-control-daemon: 1.2-1
glusterfs-client: 3.5.2-2+deb8u2
lxc-pve: 1.1.5-7
lxcfs: 2.0.0-pve2
cgmanager: 0.39-pve1
criu: 1.6.0-1
zfsutils: 0.6.5.7-pve10~bpo80

 

[dcsapak]

what browser and operating system do you use?
also what is the output of

apt list | grep novnc-pve

 

[Fabio Araujo]

Hello.

I Try with IE, mozilla and Chrome, I try too in another computer.

The command apt list | grep novnc-pve show me this:
WARNING: apt does not have a stable CLI interface yet. Use with caution in scripts.

Thank you for help.

 

[dcsapak]

you dont have all packages installed, please do a

apt-get -f install

 

[Fabio Araujo]

Hi.

I execute this and not resolve.

I reboot server, but the problem persist.

I write this command and show me this now:

apt list | grep novnc-pve

WARNING: apt does not have a stable CLI interface yet. Use with caution in scripts.

novnc-pve/stable,now 0.5-6 amd64 [installed]

 

[dcsapak]

then please delete your browser cache

 

[Fabio Araujo]

Same problem, I try in another computer and the problem continue

 

[dcsapak]

did you reboot after installing the new packages?
if not, do a

systemctl restart pveproxy

 

[Fabio Araujo]

Yes, but don't work.

 

[dcsapak]

what does

ls /usr/share/novc-pve

show?

and do you get something when you open
https://your-proxmox-ip:8006/novnc/include/base.css
and
https://your-proxmox-ip:8006/novnc/include/pveui.js
?

 

[Fabio Araujo]

Hi.

ls /usr/share/novc-pve
ls: cannot access /usr/share/novc-pve: No such file or directory

The links return blank page.

Thank you.

 

[dcsapak]

i misspelled, i meant of course:

ls /usr/share/novnc-pve

also please do

systemctl restart pvedaemon
systemctl restart pveproxy

 

[Fabio Araujo]

The command show the folder Images

I run this commands, and the problem persist.

Thanks.

 

[dcsapak]

please post the output of the following commands:

dpkg -l | grep pve
dpkg -L novnc-pve
dpkg -S /usr/share/novnc-pve/

 

[Fabio Araujo]

dpkg -l | grep pve
ii cgmanager 0.39-pve1 amd64 Central cgroup manager daemon
ii corosync-pve 2.3.5-2 amd64 Standards-based cluster framework (daemon and modules)
ii dmeventd 2:1.02.93-pve2 amd64 Linux Kernel Device Mapper event daemon
ii dmsetup 2:1.02.93-pve2 amd64 Linux Kernel Device Mapper userspace library
ii grub-common 2.02-pve4 amd64 GRand Unified Bootloader (common files)
ii grub-efi-amd64-bin 2.02-pve4 amd64 GRand Unified Bootloader, version 2 (EFI-AMD64 binaries)
ii grub-efi-ia32-bin 2.02-pve4 amd64 GRand Unified Bootloader, version 2 (EFI-IA32 binaries)
ii grub-pc 2.02-pve4 amd64 GRand Unified Bootloader, version 2 (PC/BIOS version)
ii grub-pc-bin 2.02-pve4 amd64 GRand Unified Bootloader, version 2 (PC/BIOS binaries)
ii grub2-common 2.02-pve4 amd64 GRand Unified Bootloader (common files for version 2)
ii libcgmanager0:amd64 0.39-pve1 amd64 Central cgroup manager daemon (client library)
ii libcorosync4-pve 2.3.5-2 amd64 Standards-based cluster framework (libraries)
ii libdevmapper-event1.02.1:amd64 2:1.02.93-pve2 amd64 Linux Kernel Device Mapper event support library
ii libdevmapper1.02.1:amd64 2:1.02.93-pve2 amd64 Linux Kernel Device Mapper userspace library
ii liblvm2app2.2:amd64 2.02.116-pve2 amd64 LVM2 application library
ii liblvm2cmd2.02:amd64 2.02.116-pve2 amd64 LVM2 command library
ii libnvpair1 0.6.5.7-pve10~bpo80 amd64 Solaris name-value library for Linux
ii libpve-access-control 4.0-18 amd64 Proxmox VE access control library
ii libpve-common-perl 4.0-71 all Proxmox VE base library
ii libpve-storage-perl 4.0-56 all Proxmox VE storage management library
ii libuutil1 0.6.5.7-pve10~bpo80 amd64 Solaris userland utility library for Linux
ii libzfs2 0.6.5.7-pve10~bpo80 amd64 Native ZFS filesystem library for Linux
ii libzpool2 0.6.5.7-pve10~bpo80 amd64 Native ZFS pool library for Linux
ii lvm2 2.02.116-pve2 amd64 Linux Logical Volume Manager
ii lxc-pve 1.1.5-7 amd64 Linux containers usersapce tools
ii lxcfs 2.0.0-pve2 amd64 LXC userspace filesystem
ii novnc-pve 0.5-6 amd64 HTML5 VNC client
ii pve-cluster 4.0-43 amd64 Cluster Infrastructure for Proxmox Virtual Environment
ii pve-container 1.0-71 all Proxmox VE Container management tool
ii pve-docs 4.2-7 all Proxmox VE Documentation
ii pve-firewall 2.0-29 amd64 Proxmox VE Firewall
ii pve-firmware 1.1-8 all Binary firmware code for the pve-kernel
ii pve-ha-manager 1.0-32 amd64 Proxmox VE HA Manager
ii pve-kernel-4.4.10-1-pve 4.4.10-54 amd64 The Proxmox PVE Kernel Image
ii pve-kernel-4.4.13-1-pve 4.4.13-56 amd64 The Proxmox PVE Kernel Image
ii pve-kernel-4.4.13-2-pve 4.4.13-58 amd64 The Proxmox PVE Kernel Image
ii pve-kernel-4.4.6-1-pve 4.4.6-48 amd64 The Proxmox PVE Kernel Image
ii pve-libspice-server1 0.12.8-1 amd64 SPICE remote display system server library
ii pve-manager 4.2-17 amd64 The Proxmox Virtual Environment
ii pve-qemu-kvm 2.6-1 amd64 Full virtualization on x86 hardware
ii spl 0.6.5.7-pve6~bpo80 amd64 Solaris Porting Layer user-space utilities for Linux
ii tar 1.27.1+pve.3 amd64 GNU version of the tar archiving utility
ii zfs-initramfs 0.6.5.7-pve10~bpo80 amd64 Native ZFS root filesystem capabilities for Linux
ii zfsutils 0.6.5.7-pve10~bpo80 amd64 command-line tools to manage ZFS filesystems

dpkg -L novnc-pve
/.
/usr
/usr/share
/usr/share/novnc-pve
/usr/share/novnc-pve/images
/usr/share/novnc-pve/images/mouse_left.png
/usr/share/novnc-pve/images/esc.png
/usr/share/novnc-pve/images/connect.png
/usr/share/novnc-pve/images/clipboard.png
/usr/share/novnc-pve/images/fullscreen.png
/usr/share/novnc-pve/images/mouse_middle.png
/usr/share/novnc-pve/images/mouse_none.png
/usr/share/novnc-pve/images/power.png
/usr/share/novnc-pve/images/screen_700x700.png
/usr/share/novnc-pve/images/alt.png
/usr/share/novnc-pve/images/drag.png
/usr/share/novnc-pve/images/favicon.ico
/usr/share/novnc-pve/images/ctrlaltdel.png
/usr/share/novnc-pve/images/mouse_right.png
/usr/share/novnc-pve/images/showextrakeys.png
/usr/share/novnc-pve/images/settings.png
/usr/share/novnc-pve/images/ctrl.png
/usr/share/novnc-pve/images/disconnect.png
/usr/share/novnc-pve/images/tab.png
/usr/share/novnc-pve/images/favicon.png
/usr/share/novnc-pve/images/keyboard.png
/usr/share/novnc-pve/images/screen_57x57.png
/usr/share/novnc-pve/images/screen_320x460.png
/usr/share/novnc-pve/include
/usr/share/novnc-pve/include/playback.js
/usr/share/novnc-pve/include/keyboard.js
/usr/share/novnc-pve/include/blue.css
/usr/share/novnc-pve/include/jsunzip.js
/usr/share/novnc-pve/include/keysym.js
/usr/share/novnc-pve/include/Orbitron700.woff
/usr/share/novnc-pve/include/pveui.js
/usr/share/novnc-pve/include/webutil.js
/usr/share/novnc-pve/include/black.css
/usr/share/novnc-pve/include/keysymdef.js
/usr/share/novnc-pve/include/logo.js
/usr/share/novnc-pve/include/websock.js
/usr/share/novnc-pve/include/des.js
/usr/share/novnc-pve/include/display.js
/usr/share/novnc-pve/include/inflator.js
/usr/share/novnc-pve/include/base.css
/usr/share/novnc-pve/include/base64.js
/usr/share/novnc-pve/include/rfb.js
/usr/share/novnc-pve/include/Orbitron700.ttf
/usr/share/novnc-pve/include/input.js
/usr/share/novnc-pve/include/util.js
/usr/share/doc
/usr/share/doc/novnc-pve
/usr/share/doc/novnc-pve/changelog.Debian.gz
/usr/share/doc/novnc-pve/README.md.gz
/usr/share/doc/novnc-pve/LICENSE.txt
/usr/share/doc/novnc-pve/SOURCE
/usr/share/doc/novnc-pve/copyright

dpkg -S /usr/share/novnc-pve/
novnc-pve: /usr/share/novnc-pve

 

[dcsapak]

do the following

apt-get clean
apt-get update
apt-get install --reinstall novnc-pve

and after a restart it should work