problem remove attachments

G

gantoniou

Member
Sep 17, 2021
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Hello. Because I am new I would like the following help. What I try to do is when they send a file that contains a virus to delete the virus and deliver it to the recipient. I made my own rule in which I have as action object remove attachment and as what object Virus. I tried it several times and it does not delete my virus. But if I change the option instead of remove attachment I do quarantine this works properly. Do you know what could be wrong?
Thanks very much.
 
try 'Remove all attachments' (with or without putting the mail in the attachment quarantine) - the what object virus just matches that a virus was found, and not the attachment where it was found)

If this does not work - check the logs - they show you which rule caused the mail to get accepted/blocked or quarantined

I hope this helps!
 
now change from 'remove all attachments' to 'remove attachments' but send email to user with out remove attchment.
 
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