[SOLVED] Problem in GUI - black screen - pbs 4 installed but stack at 3.4

ilia987

Well-Known Member
Sep 9, 2019
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web ui is black with this error:

1776029602021.png

this issue seems like old thread

I followed the path to upgrade 3.4 to 4 but after reboot i assume i did something wrong:
running proxmox-backup-manager versions --verbose
Code:
proxmox-backup                      4.0.0         running kernel: 6.17.13-2-pve
proxmox-backup-server               4.1.6-1       running version: 3.4.8      
proxmox-kernel-helper               9.0.4                                    
proxmox-kernel-6.17                 6.17.13-2                                
proxmox-kernel-6.17.13-2-pve-signed 6.17.13-2                                
proxmox-kernel-6.8.12-20-pve-signed 6.8.12-20                                
proxmox-kernel-6.8                  6.8.12-20                                
proxmox-kernel-6.8.12-5-pve-signed  6.8.12-5                                  
pve-kernel-5.4                      6.3-8                                    
pve-kernel-5.13.19-2-pve            5.13.19-4                                
pve-kernel-5.4.106-1-pve            5.4.106-1                                
ifupdown2                           3.3.0-1+pmx12                            
libjs-extjs                         7.0.0-5                                  
proxmox-backup-docs                 4.1.6-1                                  
proxmox-backup-client               4.1.5-1                                  
proxmox-mail-forward                1.0.2                                    
proxmox-mini-journalreader          1.6                                      
proxmox-offline-mirror-helper       0.7.3                                    
proxmox-widget-toolkit              5.1.9                                    
pve-xtermjs                         5.5.0-3                                  
smartmontools                       7.4-pve1                                  
zfsutils-linux                      2.4.1-pve1
isee that i installed 4 but i am still on 3.4.8

and running proxmox-backup-manager versions --verbose
Code:
dmeventd/stable 2:1.02.205-2+pmx1 amd64 [upgradable from: 2:1.02.185-2]
dmsetup/stable 2:1.02.205-2+pmx1 amd64 [upgradable from: 2:1.02.185-2]
grub-common/stable 2.12-9+pmx2 amd64 [upgradable from: 2.06-13+pmx7]
grub-efi-amd64-bin/stable 2.12-9+pmx2 amd64 [upgradable from: 2.06-13+pmx7]
grub-efi-ia32-bin/stable 2.12-9+pmx2 amd64 [upgradable from: 2.06-13+pmx7]
grub-pc-bin/stable 2.12-9+pmx2 amd64 [upgradable from: 2.06-13+pmx7]
grub-pc/stable 2.12-9+pmx2 amd64 [upgradable from: 2.06-13+pmx7]
grub2-common/stable 2.12-9+pmx2 amd64 [upgradable from: 2.06-13+pmx7]
libapparmor1/stable 4.1.1-pmx1 amd64 [upgradable from: 3.0.8-3]
libdevmapper-event1.02.1/stable 2:1.02.205-2+pmx1 amd64 [upgradable from: 2:1.02.185-2]
libdevmapper1.02.1/stable 2:1.02.205-2+pmx1 amd64 [upgradable from: 2:1.02.185-2]
liblvm2cmd2.03/stable 2.03.31-2+pmx1 amd64 [upgradable from: 2.03.16-2]
libnss-systemd/stable 257.9-1~deb13u1 amd64 [upgradable from: 252.39-1~deb12u1]
libnvpair3linux/stable 2.4.1-pve1 amd64 [upgradable from: 2.2.9-pve1]
libpam-systemd/stable 257.9-1~deb13u1 amd64 [upgradable from: 252.39-1~deb12u1]
libsystemd-shared/stable 257.9-1~deb13u1 amd64 [upgradable from: 252.39-1~deb12u1]
libsystemd0/stable 257.9-1~deb13u1 amd64 [upgradable from: 252.39-1~deb12u1]
libudev1/stable 257.9-1~deb13u1 amd64 [upgradable from: 252.39-1~deb12u1]
libuutil3linux/stable 2.4.1-pve1 amd64 [upgradable from: 2.2.9-pve1]
lvm2/stable 2.03.31-2+pmx1 amd64 [upgradable from: 2.03.16-2]
proxmox-backup-client/stable 4.1.5-1 amd64 [upgradable from: 3.4.7-1]
proxmox-backup-server/stable 4.1.6-1 amd64 [upgradable from: 3.4.8-3]
proxmox-backup/stable 4.0.0 all [upgradable from: 3.4.0]
proxmox-mail-forward/stable 1.0.2 amd64 [upgradable from: 0.3.3]
proxmox-mini-journalreader/stable 1.6 amd64 [upgradable from: 1.5]
proxmox-network-interface-pinning/stable 1.0.2-1 amd64 [upgradable from: 0.1.1-1]
proxmox-offline-mirror-helper/stable 0.7.3 amd64 [upgradable from: 0.6.8]
proxmox-termproxy/stable 2.0.3 amd64 [upgradable from: 1.1.0]
sg3-utils/stable 1.48-2+pmx1 amd64 [upgradable from: 1.46-3]
smartmontools/stable 7.4-pve1 amd64 [upgradable from: 7.3-pve1]
systemd-sysv/stable 257.9-1~deb13u1 amd64 [upgradable from: 252.39-1~deb12u1]
systemd/stable 257.9-1~deb13u1 amd64 [upgradable from: 252.39-1~deb12u1]
udev/stable 257.9-1~deb13u1 amd64 [upgradable from: 252.39-1~deb12u1]
zfs-initramfs/stable 2.4.1-pve1 all [upgradable from: 2.2.9-pve1]
zfs-zed/stable 2.4.1-pve1 amd64 [upgradable from: 2.2.9-pve1]
zfsutils-linux/stable 2.4.1-pve1 amd64 [upgradable from: 2.2.9-pve1]

running apt dist-upgrade
Code:
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Calculating upgrade... Done
The following packages have been kept back:
  dmeventd dmsetup grub-common grub-efi-amd64-bin grub-efi-ia32-bin grub-pc grub-pc-bin grub2-common libapparmor1 libdevmapper-event1.02.1 libdevmapper1.02.1 liblvm2cmd2.03 libnss-systemd libnvpair3linux
  libpam-systemd libsystemd-shared libsystemd0 libudev1 libuutil3linux lvm2 proxmox-backup proxmox-backup-client proxmox-backup-server proxmox-mail-forward proxmox-mini-journalreader
  proxmox-network-interface-pinning proxmox-offline-mirror-helper proxmox-termproxy sg3-utils smartmontools systemd systemd-sysv udev zfs-initramfs zfs-zed zfsutils-linux
0 upgraded, 0 newly installed, 0 to remove and 36 not upgraded.


runnig apt show proxmox-backup -a
Code:
Package: proxmox-backup
Version: 4.0.0
Priority: optional
Section: admin
Maintainer: Proxmox Support Team <support@proxmox.com>
Installed-Size: 14.3 kB
Depends: proxmox-archive-keyring, proxmox-backup-client, proxmox-backup-server (>= 4.0~), proxmox-default-kernel, proxmox-kernel-helper (>= 8.0.3), systemd-sysv
Download-Size: 2,632 B
APT-Sources: http://download.proxmox.com/debian/pbs trixie/pbs-no-subscription amd64 Packages
Description: Proxmox Backup Server meta package
 This is a meta package which will install everything needed to run a
 Proxmox Backup server. This package also depends on the latest
 available Proxmox kernel.

Package: proxmox-backup
Version: 3.4.0
Status: install ok installed
Priority: optional
Section: admin
Maintainer: Proxmox Support Team <support@proxmox.com>
Installed-Size: 18.4 kB
Depends: proxmox-archive-keyring, proxmox-backup-client, proxmox-backup-server (>= 3.2~), proxmox-default-kernel, proxmox-kernel-helper (>= 8.0.3), systemd-sysv
Download-Size: unknown
APT-Manual-Installed: yes
APT-Sources: /var/lib/dpkg/status
Description: Proxmox Backup Server meta package
 This is a meta package which will install everything needed to run a
 Proxmox Backup server. This package also depends on the latest
 
Last edited:
Hi,

have you made sure your repository setup is correct?
Please provide the complete output of tail -n+1 /apt/sources.list /etc/apt/sources.list.d/* and apt update.
 
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Reactions: ilia987
Hi,

have you made sure your repository setup is correct?
Please provide the complete output of tail -n+1 /apt/sources.list /etc/apt/sources.list.d/* and apt update.
You are correct i didnt have repos for proxmox, i had just for bps.