Hi,
I'm using PMG for almost a year now. I'm using PMG for incoming and outgoing e-mails for several domains I manage.
Since I first insalled PMG on a test environment over a year ago, I never changed the default DNS configuration on the PMG interface:
Configuration -> DNS
Search Domain: vcn.vcnoracle.com
DNS Server 1: 169.254.169.254
As you have probably guessed, I run my VMs on OCI (Oracle Cloud Infrastructure).
I never changed this configuration because I never needed. I can receive and send e-mails without any problems... but today I got the first case which I believe is related to this configuration.
My server could not deliver a message to an external domain. The error message that was returning is:
said: 554 5.7.1 This message has been blocked because the HELO/EHLO domain is invalid. (in reply to MAIL FROM command)
My HELO message is this:
220-antispam-mx1.vcn.oraclevcn.com mx1.[edited].net
Where:
"antispam-mx1" is the hostname of the VM.
"vcn.oraclevcn.com" is the Search Domain
"mx1.[edited].net" is the actual name of the server, where the PTR (reverse IP) is configured
All tests on mxtoolbox.com are all valid, not a single error... but I find it strange that all Mail Delivery System e-mails come from:
Mail Delivery System <MAILER-DAEMON@antispam-mx1.vcn.oraclevcn.com>
And all Daily Spam reports come from:
Antispam@antispam-mx1.vcn.oraclevcn.com
What should I change so both the HELO message and the sender of Mail Delivery System and Daily Spam Reports are "mx1.[edited].net"?
Thanks
I'm using PMG for almost a year now. I'm using PMG for incoming and outgoing e-mails for several domains I manage.
Since I first insalled PMG on a test environment over a year ago, I never changed the default DNS configuration on the PMG interface:
Configuration -> DNS
Search Domain: vcn.vcnoracle.com
DNS Server 1: 169.254.169.254
As you have probably guessed, I run my VMs on OCI (Oracle Cloud Infrastructure).
I never changed this configuration because I never needed. I can receive and send e-mails without any problems... but today I got the first case which I believe is related to this configuration.
My server could not deliver a message to an external domain. The error message that was returning is:
said: 554 5.7.1 This message has been blocked because the HELO/EHLO domain is invalid. (in reply to MAIL FROM command)
My HELO message is this:
220-antispam-mx1.vcn.oraclevcn.com mx1.[edited].net
Where:
"antispam-mx1" is the hostname of the VM.
"vcn.oraclevcn.com" is the Search Domain
"mx1.[edited].net" is the actual name of the server, where the PTR (reverse IP) is configured
All tests on mxtoolbox.com are all valid, not a single error... but I find it strange that all Mail Delivery System e-mails come from:
Mail Delivery System <MAILER-DAEMON@antispam-mx1.vcn.oraclevcn.com>
And all Daily Spam reports come from:
Antispam@antispam-mx1.vcn.oraclevcn.com
What should I change so both the HELO message and the sender of Mail Delivery System and Daily Spam Reports are "mx1.[edited].net"?
Thanks