Package upgrade fails with valid subscription

B

bootboy1

New Member
Proxmox Subscriber
Mar 9, 2023
2
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1
Hi,
Package upgrade fails since yesterday! I have a valid subscription but get the message 401 Unauthorized [IP: 212.224.123.70 443].

Starting system upgrade: apt-get dist-upgrade
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Calculating upgrade... Done
The following NEW packages will be installed:
pve-kernel-5.15.85-1-pve
The following packages will be upgraded:
curl gnutls-bin libcurl3-gnutls libcurl4 libgnutls-dane0 libgnutls30 libgnutlsxx28
libnss3 libtiff5 proxmox-backup-client proxmox-backup-file-restore
proxmox-offline-mirror-docs proxmox-offline-mirror-helper proxmox-widget-toolkit
pve-kernel-5.15 pve-manager
16 upgraded, 1 newly installed, 0 to remove and 0 not upgraded.
Need to get 85.6 MB/90.5 MB of archives.
After this operation, 400 MB of additional disk space will be used.
Do you want to continue? [Y/n] y
Err:1 https://enterprise.proxmox.com/debian/pve bullseye/pve-enterprise amd64 proxmox-backup-client amd64 2.3.3-1
401 Unauthorized [IP: 212.224.123.70 443]
Err:2 https://enterprise.proxmox.com/debian/pve bullseye/pve-enterprise amd64 proxmox-backup-file-restore amd64 2.3.3-1
401 Unauthorized [IP: 212.224.123.70 443]
Err:3 https://enterprise.proxmox.com/debian/pve bullseye/pve-enterprise amd64 proxmox-offline-mirror-docs all 0.5.1-1
401 Unauthorized [IP: 212.224.123.70 443]
Err:4 https://enterprise.proxmox.com/debian/pve bullseye/pve-enterprise amd64 proxmox-offline-mirror-helper amd64 0.5.1-1
401 Unauthorized [IP: 212.224.123.70 443]
Err:5 https://enterprise.proxmox.com/debian/pve bullseye/pve-enterprise amd64 proxmox-widget-toolkit all 3.5.5
401 Unauthorized [IP: 212.224.123.70 443]
Err:6 https://enterprise.proxmox.com/debian/pve bullseye/pve-enterprise amd64 pve-kernel-5.15.85-1-pve amd64 5.15.85-1
401 Unauthorized [IP: 212.224.123.70 443]
Err:7 https://enterprise.proxmox.com/debian/pve bullseye/pve-enterprise amd64 pve-kernel-5.15 all 7.3-2
401 Unauthorized [IP: 212.224.123.70 443]
Err:8 https://enterprise.proxmox.com/debian/pve bullseye/pve-enterprise amd64 pve-manager amd64 7.3-6
401 Unauthorized [IP: 212.224.123.70 443]
E: Failed to fetch https://enterprise.proxmox.com/debi...amd64/proxmox-backup-client_2.3.3-1_amd64.deb 401 Unauthorized [IP: 212.224.123.70 443]
E: Failed to fetch https://enterprise.proxmox.com/debi...proxmox-backup-file-restore_2.3.3-1_amd64.deb 401 Unauthorized [IP: 212.224.123.70 443]
E: Failed to fetch https://enterprise.proxmox.com/debi...4/proxmox-offline-mirror-docs_0.5.1-1_all.deb 401 Unauthorized [IP: 212.224.123.70 443]
E: Failed to fetch https://enterprise.proxmox.com/debi...oxmox-offline-mirror-helper_0.5.1-1_amd64.deb 401 Unauthorized [IP: 212.224.123.70 443]
E: Failed to fetch https://enterprise.proxmox.com/debi...ry-amd64/proxmox-widget-toolkit_3.5.5_all.deb 401 Unauthorized [IP: 212.224.123.70 443]
E: Failed to fetch https://enterprise.proxmox.com/debi.../pve-kernel-5.15.85-1-pve_5.15.85-1_amd64.deb 401 Unauthorized [IP: 212.224.123.70 443]
E: Failed to fetch https://enterprise.proxmox.com/debi...se/binary-amd64/pve-kernel-5.15_7.3-2_all.deb 401 Unauthorized [IP: 212.224.123.70 443]
E: Failed to fetch https://enterprise.proxmox.com/debi...rise/binary-amd64/pve-manager_7.3-6_amd64.deb 401 Unauthorized [IP: 212.224.123.70 443]
E: Unable to fetch some archives, maybe run apt-get update or try with --fix-missing?

System not fully up to date (found 17 new packages)
 
please open a support ticket at https://my.proxmox.com/en (for repository access related questions, you can do that even if your subscription level is only community).

you might want to check the output of "pvesubscription get" and "pvesubscription update" first, maybe its output already contains the answer to your question ;)
 
fabian said:
please open a support ticket at https://my.proxmox.com/en (for repository access related questions, you can do that even if your subscription level is only community).

you might want to check the output of "pvesubscription get" and "pvesubscription update" first, maybe its output already contains the answer to your question ;)
Click to expand...
Thank you, I will open one.

I get the following output:


checktime: 1677983222
key: XXXXXXXXXXXX
level: c
nextduedate: 2023-10-03
productname: Proxmox VE Community Subscription 2 CPUs/year
regdate: 2022-10-03 00:00:00
serverid: XXXXXXXXXXXXXXXXXXXXXXXX
sockets: 2
status: active
url: https://www.proxmox.com/proxmox-ve/pricing
 
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