Odd web browser VNC problem

Cataract2

New Member
Jan 16, 2021
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I have Win10 running as one of my VMs and recently I started to have an odd issue. Randomly the web browser VNC stops allowing me to click anything in the VM with the mouse. I can connect with Remote Viewer and interact with it, but not through the web browser. Not sure if it needs to be reset or not. It still displays what is on the screen, but no interaction.
 
Hi,


Have you tried a different browser to see if the issue from the browser or something like that? - there is any similar issue with other VMs?

What is a version of Proxmox VE pveversion -v?
 
Hi,


Have you tried a different browser to see if the issue from the browser or something like that? - there is any similar issue with other VMs?

What is a version of Proxmox VE pveversion -v?
I've tried it both in Chrome and Firefox, issue persists across each. I haven't noticed it across other VMs at this time.

PVE version below:
proxmox-ve: 6.3-1 (running kernel: 5.4.73-1-pve)
pve-manager: 6.3-2 (running version: 6.3-2/22f57405)
pve-kernel-5.4: 6.3-1
pve-kernel-helper: 6.3-1
pve-kernel-5.4.73-1-pve: 5.4.73-1
ceph-fuse: 12.2.11+dfsg1-2.1+b1
corosync: 3.0.4-pve1
criu: 3.11-3
glusterfs-client: 5.5-3
ifupdown: 0.8.35+pve1
ksm-control-daemon: 1.3-1
libjs-extjs: 6.0.1-10
libknet1: 1.16-pve1
libproxmox-acme-perl: 1.0.5
libproxmox-backup-qemu0: 1.0.2-1
libpve-access-control: 6.1-3
libpve-apiclient-perl: 3.0-3
libpve-common-perl: 6.2-6
libpve-guest-common-perl: 3.1-3
libpve-http-server-perl: 3.0-6
libpve-storage-perl: 6.3-1
libqb0: 1.0.5-1
libspice-server1: 0.14.2-4~pve6+1
lvm2: 2.03.02-pve4
lxc-pve: 4.0.3-1
lxcfs: 4.0.3-pve3
novnc-pve: 1.1.0-1
proxmox-backup-client: 1.0.5-1
proxmox-mini-journalreader: 1.1-1
proxmox-widget-toolkit: 2.4-3
pve-cluster: 6.2-1
pve-container: 3.3-1
pve-docs: 6.3-1
pve-edk2-firmware: 2.20200531-1
pve-firewall: 4.1-3
pve-firmware: 3.1-3
pve-ha-manager: 3.1-1
pve-i18n: 2.2-2
pve-qemu-kvm: 5.1.0-7
pve-xtermjs: 4.7.0-3
qemu-server: 6.3-1
smartmontools: 7.1-pve2
spiceterm: 3.1-1
vncterm: 1.6-2
zfsutils-linux: 0.8.5-pve1
 
Upon looking closer at the VNC, it appears the VNC within PVE on the web browser has actually frozen. I can connect to the VM with Remote Viewer and the VM is still active, but I can not use it via the PVE web connection. I'll attach screen shots for reference.
1611865614104.png
 
Hi,

Could you try to upgrade your Proxmox VE to the latest version, also post the VM config as well.
 
Hi,

Could you try to upgrade your Proxmox VE to the latest version, also post the VM config as well.
My updates reports No Updates Available even if I click the Refresh.

Here is my VMs options.
1611964121843.png

And Hardware.
1611964159974.png
 

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