Not able to access proxmox webGUI

Alex_

New Member
Feb 6, 2022
4
0
1
48
Hi,

I google for a way t find why I was getting no response from webGUI and used this:

systemctl status pve-cluster pveproxy pvedaemon

The out come was:

Linux TNSR 5.13.19-3-pve #1 SMP PVE 5.13.19-7 (Thu, 20 Jan 2022 16:37:56 +0100) x86_64

The programs included with the Debian GNU/Linux system are free software;
the exact distribution terms for each program are described in the
individual files in /usr/share/doc/*/copyright.

Debian GNU/Linux comes with ABSOLUTELY NO WARRANTY, to the extent
permitted by applicable law.
Last login: Sat Mar 5 18:06:13 2022 from 10.8.0.10
root@TNSR:~#
root@TNSR:~#
root@TNSR:~#
root@TNSR:~#
root@TNSR:~# systemctl status pve-cluster pveproxy pvedaemon
● pve-cluster.service - The Proxmox VE cluster filesystem
Loaded: loaded (/lib/systemd/system/pve-cluster.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Sat 2022-03-05 19:03:57 WET; 1min 11s ago
Process: 2520 ExecStart=/usr/bin/pmxcfs (code=exited, status=255/EXCEPTION)
CPU: 8ms

Mar 05 19:03:57 TNSR systemd[1]: pve-cluster.service: Scheduled restart job, restart counter is at 5.
Mar 05 19:03:57 TNSR systemd[1]: Stopped The Proxmox VE cluster filesystem.
Mar 05 19:03:57 TNSR systemd[1]: pve-cluster.service: Start request repeated too quickly.
Mar 05 19:03:57 TNSR systemd[1]: pve-cluster.service: Failed with result 'exit-code'.
Mar 05 19:03:57 TNSR systemd[1]: Failed to start The Proxmox VE cluster filesystem.

● pveproxy.service - PVE API Proxy Server
Loaded: loaded (/lib/systemd/system/pveproxy.service; enabled; vendor preset: enabled)
Active: active (running) since Sat 2022-03-05 19:04:01 WET; 1min 8s ago
Process: 2539 ExecStartPre=/usr/bin/pvecm updatecerts --silent (code=exited, status=111)
Process: 2540 ExecStart=/usr/bin/pveproxy start (code=exited, status=0/SUCCESS)
Main PID: 2542 (pveproxy)
Tasks: 4 (limit: 19008)
Memory: 133.3M
CPU: 3.091s
CGroup: /system.slice/pveproxy.service
├─2542 pveproxy
├─2640 pveproxy worker
├─2641 pveproxy worker
└─2642 pveproxy worker

Mar 05 19:05:07 TNSR pveproxy[2542]: worker 2638 finished
Mar 05 19:05:07 TNSR pveproxy[2542]: worker 2637 finished
Mar 05 19:05:07 TNSR pveproxy[2542]: worker 2639 finished
Mar 05 19:05:07 TNSR pveproxy[2542]: starting 3 worker(s)
Mar 05 19:05:07 TNSR pveproxy[2542]: worker 2640 started
Mar 05 19:05:07 TNSR pveproxy[2542]: worker 2641 started
Mar 05 19:05:07 TNSR pveproxy[2542]: worker 2642 started
Mar 05 19:05:07 TNSR pveproxy[2640]: /etc/pve/local/pve-ssl.key: failed to load local private key (key_file or key) at /usr/sh>
Mar 05 19:05:07 TNSR pveproxy[2641]: /etc/pve/local/pve-ssl.key: failed to load local private key (key_file or key) at /usr/sh>
Mar 05 19:05:07 TNSR pveproxy[2642]: /etc/pve/local/pve-ssl.key: failed to load local private key (key_file or key) at /usr/sh>

● pvedaemon.service - PVE API Daemon
Loaded: loaded (/lib/systemd/system/pvedaemon.service; enabled; vendor preset: enabled)
Active: active (running) since Sat 2022-03-05 19:04:00 WET; 1min 10s ago
Process: 2533 ExecStart=/usr/bin/pvedaemon start (code=exited, status=0/SUCCESS)
Main PID: 2534 (pvedaemon)
Tasks: 4 (limit: 19008)
Memory: 135.1M
CPU: 889ms
CGroup: /system.slice/pvedaemon.service
├─2534 pvedaemon
├─2535 pvedaemon worker
├─2536 pvedaemon worker
└─2537 pvedaemon worker

Mar 05 19:03:59 TNSR systemd[1]: Starting PVE API Daemon...
Mar 05 19:04:00 TNSR pvedaemon[2534]: starting server
Mar 05 19:04:00 TNSR pvedaemon[2534]: starting 3 worker(s)
Mar 05 19:04:00 TNSR pvedaemon[2534]: worker 2535 started
Mar 05 19:04:00 TNSR pvedaemon[2534]: worker 2536 started
Mar 05 19:04:00 TNSR pvedaemon[2534]: worker 2537 started
Mar 05 19:04:00 TNSR systemd[1]: Started PVE API Daemon.


So it looks like pve-cluster.service is not running and tried to start it by systemctl start pve-cluster.service and it just returned:

Job for pve-cluster.service failed because the control process exited with error code.
See "systemctl status pve-cluster.service" and "journalctl -xe" for details.


So has suggested i used journalctl -xe to get the log and this is what came out:

root@TNSR:~# journalctl -xe
Mar 05 19:18:10 TNSR pveproxy[2542]: worker 3182 finished
Mar 05 19:18:10 TNSR pveproxy[2542]: starting 2 worker(s)
Mar 05 19:18:10 TNSR pveproxy[2542]: worker 3186 started
Mar 05 19:18:10 TNSR pveproxy[2542]: worker 3187 started
Mar 05 19:18:10 TNSR pveproxy[3186]: /etc/pve/local/pve-ssl.key: failed to load local private key (key_file or key) at /usr/sh>
Mar 05 19:18:10 TNSR pveproxy[3187]: /etc/pve/local/pve-ssl.key: failed to load local private key (key_file or key) at /usr/sh>
Mar 05 19:18:14 TNSR pveproxy[3185]: worker exit
Mar 05 19:18:15 TNSR pveproxy[2542]: worker 3185 finished
Mar 05 19:18:15 TNSR pveproxy[2542]: starting 1 worker(s)
Mar 05 19:18:15 TNSR pveproxy[2542]: worker 3188 started
Mar 05 19:18:15 TNSR pveproxy[3186]: worker exit
Mar 05 19:18:15 TNSR pveproxy[3187]: worker exit
Mar 05 19:18:15 TNSR pveproxy[3188]: /etc/pve/local/pve-ssl.key: failed to load local private key (key_file or key) at /usr/sh>
Mar 05 19:18:15 TNSR pveproxy[2542]: worker 3186 finished
Mar 05 19:18:15 TNSR pveproxy[2542]: worker 3187 finished
Mar 05 19:18:15 TNSR pveproxy[2542]: starting 2 worker(s)
Mar 05 19:18:15 TNSR pveproxy[2542]: worker 3189 started
Mar 05 19:18:15 TNSR pveproxy[2542]: worker 3190 started
Mar 05 19:18:15 TNSR pveproxy[3189]: /etc/pve/local/pve-ssl.key: failed to load local private key (key_file or key) at /usr/sh>
Mar 05 19:18:15 TNSR pveproxy[3190]: /etc/pve/local/pve-ssl.key: failed to load local private key (key_file or key) at /usr/sh>
Mar 05 19:18:20 TNSR pveproxy[3188]: worker exit
Mar 05 19:18:20 TNSR pveproxy[2542]: worker 3188 finished
Mar 05 19:18:20 TNSR pveproxy[2542]: starting 1 worker(s)
Mar 05 19:18:20 TNSR pveproxy[2542]: worker 3191 started
Mar 05 19:18:20 TNSR pveproxy[3189]: worker exit
Mar 05 19:18:20 TNSR pveproxy[3190]: worker exit
Mar 05 19:18:20 TNSR pveproxy[3191]: /etc/pve/local/pve-ssl.key: failed to load local private key (key_file or key) at /usr/sh>
Mar 05 19:18:20 TNSR pveproxy[2542]: worker 3189 finished
Mar 05 19:18:20 TNSR pveproxy[2542]: worker 3190 finished
Mar 05 19:18:20 TNSR pveproxy[2542]: starting 2 worker(s)
Mar 05 19:18:20 TNSR pveproxy[2542]: worker 3192 started
Mar 05 19:18:20 TNSR pveproxy[2542]: worker 3193 started
Mar 05 19:18:20 TNSR pveproxy[3192]: /etc/pve/local/pve-ssl.key: failed to load local private key (key_file or key) at /usr/sh>
Mar 05 19:18:20 TNSR pveproxy[3193]: /etc/pve/local/pve-ssl.key: failed to load local private key (key_file or key) at /usr/sh>
Mar 05 19:18:25 TNSR pveproxy[3191]: worker exit
Mar 05 19:18:25 TNSR pveproxy[2542]: worker 3191 finished
Mar 05 19:18:25 TNSR pveproxy[2542]: starting 1 worker(s)
Mar 05 19:18:25 TNSR pveproxy[2542]: worker 3194 started
Mar 05 19:18:25 TNSR pveproxy[3192]: worker exit
Mar 05 19:18:25 TNSR pveproxy[3193]: worker exit
Mar 05 19:18:25 TNSR pveproxy[3194]: /etc/pve/local/pve-ssl.key: failed to load local private key (key_file or key) at /usr/sh>
Mar 05 19:18:25 TNSR pveproxy[2542]: worker 3193 finished
Mar 05 19:18:25 TNSR pveproxy[2542]: worker 3192 finished
Mar 05 19:18:25 TNSR pveproxy[2542]: starting 2 worker(s)
Mar 05 19:18:25 TNSR pveproxy[2542]: worker 3195 started
Mar 05 19:18:25 TNSR pveproxy[2542]: worker 3196 started
Mar 05 19:18:25 TNSR pveproxy[3195]: /etc/pve/local/pve-ssl.key: failed to load local private key (key_file or key) at /usr/sh>
Mar 05 19:18:25 TNSR pveproxy[3196]: /etc/pve/local/pve-ssl.key: failed to load local private key (key_file or key) at /usr/sh>


Has you can see it states that can not load the key_file, and the reason is the /etc/pve/local/ does not exist so the file also does not.
How can i solve this, can anyone help me?
I installed TNSR Home+Lab trial on a virtual machine just before i got this problem if this helps.

Thank you,
Alex
 

lps90

Member
May 21, 2020
168
7
23
Solution?
After installing proxmox 7 in OVH and restarting my machine, i cant access proxmox webgui..
 

fiona

Proxmox Staff Member
Staff member
Aug 1, 2019
2,184
405
88
Hi,
please share the output of pveversion -v and journalctl -b -u pve-cluster.service.
 

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