No function after update to 3.2-7

[TomNick]

Hello everybody, after an upgrade to 3.2-7 I am not able to show my storage disk and I am not able to backup anymore:




This is my log:

2024-10-18T06:00:00+02:00: Starting datastore sync job 'instabackup:dateninsta:remote::s-730fc624-fc85'
2024-10-18T06:00:00+02:00: task triggered by schedule 'mon..fri 06:00'
2024-10-18T06:00:00+02:00: sync datastore 'remote' from 'instabackup/dateninsta'
2024-10-18T06:00:00+02:00: ----
2024-10-18T06:00:00+02:00: Syncing datastore 'dateninsta', root namespace into datastore 'remote', root namespace
2024-10-18T06:00:01+02:00: found 12 groups to sync
2024-10-18T06:28:30+02:00: sync group ct/105 failed - group lock failed: Input/output error (os error 5)
2024-10-18T06:52:35+02:00: sync group ct/106 failed - group lock failed: Input/output error (os error 5)
2024-10-18T07:16:41+02:00: sync group ct/107 failed - group lock failed: Input/output error (os error 5)
2024-10-18T07:40:46+02:00: sync group ct/109 failed - group lock failed: Input/output error (os error 5)
2024-10-18T07:58:50+02:00: sync group vm/100 failed - group lock failed: unable to create backup group "/mnt/datastore/remote/vm/100" - Input/output error (os error 5)
2024-10-18T08:13:54+02:00: sync group vm/101 failed - group lock failed: unable to create backup group "/mnt/datastore/remote/vm/101" - Input/output error (os error 5)
2024-10-18T08:28:57+02:00: sync group vm/102 failed - group lock failed: unable to create backup group "/mnt/datastore/remote/vm/102" - Input/output error (os error 5)
2024-10-18T08:44:01+02:00: sync group vm/104 failed - group lock failed: unable to create backup group "/mnt/datastore/remote/vm/104" - Input/output error (os error 5)
2024-10-18T08:53:03+02:00: sync group vm/105 failed - group lock failed: unable to create backup group "/mnt/datastore/remote/vm/105" - Input/output error (os error 5)
2024-10-18T09:35:13+02:00: sync group vm/108 failed - group lock failed: unable to read "/mnt/datastore/remote/vm/108/owner" - Input/output error (os error 5)
2024-10-18T09:59:18+02:00: sync group vm/4000 failed - group lock failed: unable to create backup group "/mnt/datastore/remote/vm/4000" - Input/output error (os error 5)
2024-10-18T10:26:25+02:00: sync group vm/5000 failed - group lock failed: unable to create backup group "/mnt/datastore/remote/vm/5000" - Input/output error (os error 5)
2024-10-18T10:26:25+02:00: Finished syncing namespace , current progress: 11 groups, 0 snapshots
2024-10-18T10:26:25+02:00: TASK ERROR: sync failed with some errors.

I have no clue what could be wrong. Any help would be appreciated

 

[Moayad]

Hi,

Could you please check if that storage disks are properly connected or/and mounted?

 

[TomNick]

Hi,

Could you please check if that storage disks are properly connected or/and mounted?

root@pbs:~# lsblk
NAME         MAJ:MIN RM   SIZE RO TYPE MOUNTPOINTS
sda            8:0    0    32G  0 disk
├─sda1         8:1    0  1007K  0 part
├─sda2         8:2    0   512M  0 part
└─sda3         8:3    0  31.5G  0 part
  ├─pbs-swap 252:0    0   3.9G  0 lvm  [SWAP]
  └─pbs-root 252:1    0  23.8G  0 lvm  /
sdb            8:16   0   1.7T  0 disk
└─sdb1         8:17   0   1.7T  0 part /mnt/datastore/remote
sr0           11:0    1 763.5M  0 rom

 

[Moayad]

Can you check the syslog for more entries? I would also try to restart the following services:

systemctl restart proxmox-backup proxmox-backup-proxy

 

[TomNick]

Can you check the syslog for more entries? I would also try to restart the following services:

systemctl restart proxmox-backup proxmox-backup-proxy

Did the restart, nothing changed, syslog enclosed

 

[Moayad]

Thank you for the syslog!

Could you please check the disk health using `smartctl`?

smartctl -a /dev/sdb

Since the `Input/output error (os error 5)` points to a hardware issue.