No delivered mail appears in tracking center

[Dark26]

Bonjour,

In the tracking center in my personnal mail gateway no problem with the tracking center :




But in our production environnement ( cluster ), we only have this :



no accepted delivered mail. And for some domain we filter, there is not entry at all. But the spam quarantine is working

Maybe we have done (not sure) some changement for the logging /rotate system,

Do you have some ideas where to look for the resolving the problem ?

Thanks

 

[Dark26]

After investigation, i think we found the problem :

on the postfix configuration we enable the parameter : enable_long_queue_ids

so instead of having :

2025-09-25T00:01:18.236323+02:00 mailgateway postfix/smtp[84617]: 81CE38C8: to=<xxxx@yyyy.fr>, relay=172.16.4.198[172.16.4.198]:25, delay=0.72, delays=0.08/0.2/0.29/0.16, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 4cX9ly1T32zKBcY)

we have something like that :

2025-09-25T13:36:12.466175+02:00 gg02 pmg-smtp-filter[2005052]: 4000368D5292BB51FB: accept mail to <rrr.rrrr@rrr.fr> (4) (rule: default-accept)
2025-09-25T13:36:12.470492+02:00 gg02 postfix/lmtp[2000844]: 4cXWrC4l0Gz5wnK: to=<rrr.rrrr@rrr.fr>, relay=127.0.0.1[127.0.0.1]:10024, delay=0.8, delays=0.03/0/0.04/0.73, dsn=2.5.0, status=sent (250 2.5.0 OK (4000368D5292BB51FB))
2025-09-25T13:36:12.496045+02:00 gg02 postfix/smtp[2004819]: 4cXWrD2zLhz5wnq: to=<rrr.rrrr@rrr.fr>, relay=mmm.mm.mm.fr[10.10.10.10]:25, delay=0.08, delays=0.05/0/0/0.03, dsn=2.0.0, status=sent (250 2.0.0 Ok: queued as 4cXWrD3Sq8z4x5fq)

according to https://git.proxmox.com/?p=pmg-log-...9b57008f738b0165ec9ff189214c8dfc4932d00#l2157

maybe something is wrong here ( or else were):

 fn parse_qid(data: &[u8], max: usize) -> Option<(&[u8], &[u8])> {
2194     // to simplify limit max to data.len()
2195     let max = max.min(data.len());
2196     // take at most max, find the first non-hex-digit
2197     match data.iter().take(max).position(|b| !b.is_ascii_hexdigit()) {
2198         // if there were less than 5 return nothing
2199         // the QID always has at least 5 characters for the microseconds (see
2200         // http://www.postfix.org/postconf.5.html#enable_long_queue_ids)
2201         Some(n) if n < 5 => None,
2202         // otherwise split at the first non-hex-digit
2203         Some(n) => Some(data.split_at(n)),
2204         // or return 'max' length QID if no non-hex-digit is found
2205         None => Some(data.split_at(max)),
2206     }
2207 }

because like the comments, we activate the enable_long_queue_ids, but the test doesn't seems to work. maybe because the value isn't with hexacharater ? (b.is_ascii_hexdigit)