mail problem

[Ali-istif]

hi,
We have NVR (netwrok video recorder) in our location.we want to arrange smtp setting on NVR.NVR did not send email.We fill all email setting on NVR but it did not send email.Our DNS at outside.NVR could send email when we use DNS at internal location.
We did not write fgdn name when we setup pmg.(please check picture attached)
can we write our mail fqdn name ?
What we can do ?
Do you have any idea ?

 

[Stoiko Ivanov]

Sorry but I do not understand your question or there are too little details - please provide:
* the settings of your NVR
* the logs of PMG showing that the NVR tries to connect
* the logs of the NVR

 

[Ali-istif]

Hi,
NVR ip address:192.168.0.18
Pmg ip adress: 192.168.53.251

OUR PMG TLS setting: Enable TLS:yes


I am sending log on PMG.

Feb 08 14:06:26 mailgateway postfix/postscreen[1847]: CONNECT from [192.168.0.18]:46065 to [192.168.53.251]:25
Feb 08 14:06:26 mailgateway postfix/postscreen[1847]: PREGREET 16 after 0.01 from [192.168.0.18]:46065: EHLO localhost\r\n
Feb 08 14:06:26 mailgateway postfix/tlsproxy[1991]: CONNECT from [192.168.0.18]:46065
Feb 08 14:06:26 mailgateway postfix/tlsproxy[1991]: warning: TLS library problem: error:14209175:SSL routines:tls_early_post_process_client_hello:inappropriate fallback:../ssl/statem/statem_srvr.c:1742:
Feb 08 14:06:26 mailgateway postfix/tlsproxy[1991]: TLS handshake failed for service=smtpd peer=[192.168.0.18]:46065
Feb 08 14:06:26 mailgateway postfix/postscreen[1847]: HANGUP after 0.02 from [192.168.0.18]:46065 in tests after SMTP handshake
Feb 08 14:06:26 mailgateway postfix/postscreen[1847]: DISCONNECT [192.168.0.18]:46065
Feb 08 14:06:26 mailgateway postfix/tlsproxy[1991]: DISCONNECT [192.168.0.18]:46065

 

[Stoiko Ivanov]

Feb 08 14:06:26 mailgateway postfix/tlsproxy[1991]: warning: TLS library problem: error:14209175:SSL routines:tls_early_post_process_client_hello:inappropriate fallback:../ssl/statem/statem_srvr.c:1742:

This looks like there is a problem with the TLS implementation (of the SMTP submodule) of your NVR

to verify this temporarily disable TLS in PMG and try if you can send mails that way

if this is the case you'd need to update/modify your NVR (to either support a more modern version of TLS) - or to not try to use TLS when communicating with PMG

I hope this helps!

 

[Ali-istif]

hi,
We solved the problem.Our problem is port 465 and port 587 disabled on Exchange Server.
we opened 465 and 587 port on Exchange server.
We can send email over NVR.
Thanks port support.