License Key deleted by mistake, now cannot activate

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cdelellis

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Mar 17, 2022
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Hi all

By mistake I deleted the license key on my proxmox host instead reissuing the key and update.

When I try now to upload the subscription key I always get the error message "Connection error - timed out" on the web interface or via cli "Error checking subscription: https://shop.proxmox.com/modules/servers/licensing/verify.php: Network Error: timed out reading response".

Any ideas how to proceed from here?

Thanks in advance,
Carsten
 
Hi

Yes, networking is just fine.

As an example the output of apt update:

Hit:1 http://ftp.de.debian.org/debian bookworm InRelease
Hit:2 http://ftp.de.debian.org/debian bookworm-updates InRelease
Hit:3 http://security.debian.org bookworm-security InRelease
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
7 packages can be upgraded. Run 'apt list --upgradable' to see them.

No, I am not using any proxy. I had no change in my setup and everything worked fine in the past.
I just can't activate my subscription key.

Regards,
Carsten
 
cdelellis said:
Hit:1 http://ftp.de.debian.org/debian bookworm InRelease
Hit:2 http://ftp.de.debian.org/debian bookworm-updates InRelease
Hit:3 http://security.debian.org bookworm-security InRelease
Click to expand...
Please note that you are not getting any Proxmox updates because no Proxmox repository is configured. But maybe you are stimply waiting until the subscription is activated.
cdelellis said:
No, I am not using any proxy. I had no change in my setup and everything worked fine in the past.
I just can't activate my subscription key.
Click to expand...
Maybe do that the Proxmox staff suggests in this case ( https://forum.proxmox.com/threads/error-checking-subscription-after-update.117107/post-506905 ) and create a support ticket for this activation network timeout.
 
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