IO Error - Bad sectors

him2k

New Member
Sep 10, 2019
1
0
1
43
Hello, I have a disk problem. There are bad sectors on it. I'm going to replace it. Is there any way to recover data. I can't backup the VM.
Code:
INFO: starting new backup job: vzdump 100 --remove 0 --node pve --storage local --compress lzo --mode snapshot
INFO: Starting Backup of VM 100 (qemu)
INFO: Backup started at 2019-09-10 08:37:34
INFO: status = stopped
INFO: update VM 100: -lock backup
INFO: backup mode: stop
INFO: ionice priority: 7
INFO: VM Name: VMFreePBX
INFO: include disk 'scsi0' 'local-lvm:vm-100-disk-0' 32G
INFO: snapshots found (not included into backup)
INFO: creating archive '/var/lib/vz/dump/vzdump-qemu-100-2019_09_10-08_37_34.vma.lzo'
INFO: starting kvm to execute backup task
INFO: started backup task 'c7e2c00c-9926-480b-aa3f-deb38233a03d'
INFO: status: 0% (297205760/34359738368), sparse 0% (145285120), duration 3, read/write 99/50 MB/s
INFO: status: 6% (2150498304/34359738368), sparse 5% (1914470400), duration 6, read/write 617/28 MB/s
INFO: status: 6% (2263023616/34359738368), sparse 5% (1914482688), duration 12, read/write 18/18 MB/s
ERROR: job failed with err -5 - Input/output error
INFO: aborting backup job
INFO: stopping kvm after backup task
ERROR: Backup of VM 100 failed - job failed with err -5 - Input/output error
INFO: Failed at 2019-09-10 08:37:50
INFO: Backup job finished with errors
TASK ERROR: job errors

Code:
The following warning/error was logged by the smartd daemon:

Device: /dev/sda [SAT], 56 Currently unreadable (pending) sectors (changed +19)

Device info:
WDC WD7501AALS-00E3A0, S/N:WD-WCATR0344448, WWN:5-0014ee-20421fb64, FW:05.01D05, 750 GB

For details see host's SYSLOG.

You can also use the smartctl utility for further investigation.
The original message about this issue was sent at Thu Jun 20 20:19:06 2019 CEST
Another message will be sent in 24 hours if the problem persists.

Code:
[ 2837.114027] ata1.00: exception Emask 0x0 SAct 0x18000000 SErr 0x0 action 0x0
[ 2837.114042] ata1.00: irq_stat 0x40000008
[ 2837.114050] ata1.00: failed command: READ FPDMA QUEUED
[ 2837.114065] ata1.00: cmd 60/80:d8:00:9f:3a/00:00:0f:00:00/40 tag 27 ncq dma 65536 in
                        res 41/40:00:0d:9f:3a/00:00:0f:00:00/40 Emask 0x409 (media error) <F>
[ 2837.114081] ata1.00: status: { DRDY ERR }
[ 2837.114083] ata1.00: error: { UNC }
[ 2837.117903] ata1.00: configured for UDMA/133
[ 2837.117928] sd 0:0:0:0: [sda] tag#27 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 2837.117933] sd 0:0:0:0: [sda] tag#27 Sense Key : Medium Error [current]
[ 2837.117938] sd 0:0:0:0: [sda] tag#27 Add. Sense: Unrecovered read error - auto reallocate failed
[ 2837.117944] sd 0:0:0:0: [sda] tag#27 CDB: Read(10) 28 00 0f 3a 9f 00 00 00 80 00
[ 2837.117947] print_req_error: I/O error, dev sda, sector 255500045
[ 2837.117997] ata1: EH complete
[ 2839.203440] ata1.00: exception Emask 0x0 SAct 0x110000 SErr 0x0 action 0x0
[ 2839.203454] ata1.00: irq_stat 0x40000008
[ 2839.203462] ata1.00: failed command: READ FPDMA QUEUED
[ 2839.203477] ata1.00: cmd 60/80:80:00:9f:3a/00:00:0f:00:00/40 tag 16 ncq dma 65536 in
                        res 41/40:00:0d:9f:3a/00:00:0f:00:00/40 Emask 0x409 (media error) <F>
[ 2839.203491] ata1.00: status: { DRDY ERR }
[ 2839.203497] ata1.00: error: { UNC }
[ 2839.206878] ata1.00: configured for UDMA/133
[ 2839.206902] sd 0:0:0:0: [sda] tag#16 FAILED Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
[ 2839.206907] sd 0:0:0:0: [sda] tag#16 Sense Key : Medium Error [current]
[ 2839.206912] sd 0:0:0:0: [sda] tag#16 Add. Sense: Unrecovered read error - auto reallocate failed
[ 2839.206918] sd 0:0:0:0: [sda] tag#16 CDB: Read(10) 28 00 0f 3a 9f 00 00 00 80 00
[ 2839.206921] print_req_error: I/O error, dev sda, sector 255500045
 

About

The Proxmox community has been around for many years and offers help and support for Proxmox VE, Proxmox Backup Server, and Proxmox Mail Gateway.
We think our community is one of the best thanks to people like you!

Get your subscription!

The Proxmox team works very hard to make sure you are running the best software and getting stable updates and security enhancements, as well as quick enterprise support. Tens of thousands of happy customers have a Proxmox subscription. Get yours easily in our online shop.

Buy now!