Hetzner Storage BOX Problem Add


Dec 23, 2021
Hi everyone
I buy a storage box 5TB on hetzner and until a few days a go i'm able to do backup, now the storage goes "offline"
I try to adding again via Proxmox GUI and as you can see in the attached screenshoot the storage add with no problem, but i can't see the content when i click on backup is loading and after minutes give me "comunication failure (0)".
Any Ideas?


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How did you add the storage?
Did you try connecting manually through a terminal?
I add via the GUI Datacenter>Storage ADD Cifs/samba also i try via terminal with this command:

mount.cifs -o user=<username>,pass=<password> //<username>.your-storagebox.de/backup /PATH/FOLDER

And it works if i navigate to /path/folder i see the content

But the problem still, i'm not able to see the backup when i go to the storage as you can see in the screenshoot above
Hi any ideas?

I try with my desktop client has arch linux and i have no problem connect to share folder.
Sorry, no ideas. I use Storagebox with Borgbackup over ssh. It's amazing how fast and how well it deduplicates even snapshots. I also don't think it is a good idea to use unencrypted protocols like CIFS/SMB over public internet.

I did try mounting a share for a test, and it worked fine right away. Maybe try again?
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Hi i upgrade the proxmox server and try to add the storagebox i have on hetzner but it remain on scanning and not show me the folder:


if i try with a windows machine i can access the smb/cifs folder with no problem as you can see:


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