[SOLVED] HELP! the normal mail always quarantined,and I cann't find the reason...

lloyd

New Member
Nov 18, 2022
20
4
3
First, I'm a green hand for proxmox, this is my first time to install this GW. The process of installtion is quite smoothly, but the normal emails can not transfer to the mailserver, it's always quarantined, after I did some configuration.

What I did:
1,Configuration-> Mail Proxy -> Relaying:
1.png
Default Relay IP is the mailserver, Others are default.

2, Relay Domins:
1668763423266.png
3, ports are default:
1668763479339.png
3, options are default and the transports:
1668763547695.png
4, the Networks TLS DKIM Whitelist are NONE.
5, the original mailserver MX record changed to proxmox IP.

Finally, the normal mail just found in the Spam Quarantine directory:
1668764531783.png

I learned the Video of tech, it looks quite simple, but ....
I still can not find the way out...

Need help!

Thanks.
Regard.
 

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The most important thing you left out. Show us the Mail Filter menu where you see the rules
https://pmg.proxmox.com/pmg-docs/pmg-admin-guide.html#chapter_mailfilter

Depending on the rules you have the mail will be blocked or quarantined.

Your spam score is high enough on the message because RDNS_NONE and TVD_SPACE_RATIO_MINFP and other rules that message is quarantined. This is normal behavior as such messages are usually spam.

I recommend looking at manual I linked first go slowly over the whole manual and configure your mail gateway as you wish then also look at https://pmg.proxmox.com/wiki/index.php/Getting_started_with_Proxmox_Mail_Gateway to get you started.
 
你遗漏的最重要的事情。向我们展示您可以在其中查看规则的邮件过滤器菜单
https://pmg.proxmox.com/pmg-docs/pmg-admin-guide.html#chapter_mailfilter

根据您的规则,邮件将被阻止或隔离。

您的邮件的垃圾邮件分数足够高,因为 RDNS_NONE 和 TVD_SPACE_RATIO_MINFP 以及邮件被隔离的其他规则。这是正常行为,因为此类邮件通常是垃圾邮件。

我建议先查看我链接的手册,慢慢浏览整个手册并根据需要配置邮件网关,然后再查看https://pmg.proxmox.com/wiki/index.php/Getting_started_with_Proxmox_Mail_Gateway以帮助您入门。
thanks your reply! the mail filter is not touched yet, OK, I'll learn it...:)
 
The most important thing you left out. Show us the Mail Filter menu where you see the rules
https://pmg.proxmox.com/pmg-docs/pmg-admin-guide.html#chapter_mailfilter

Depending on the rules you have the mail will be blocked or quarantined.

Your spam score is high enough on the message because RDNS_NONE and TVD_SPACE_RATIO_MINFP and other rules that message is quarantined. This is normal behavior as such messages are usually spam.

I recommend looking at manual I linked first go slowly over the whole manual and configure your mail gateway as you wish then also look at https://pmg.proxmox.com/wiki/index.php/Getting_started_with_Proxmox_Mail_Gateway to get you started.
Dear poetry,
Frankly, I do not have any experience about how to manage a mail server of GW... The Filter I try to study, but some of rules I feel confused.
If convenient , Would mind give me a lead to solve the issue.
I just want the Proxmonx GW allow the mails of Relay Domins income , and others denied. For example:
1668848896860.png
Let's the sina.com domin's mail in, others domains mail that didn't on the list, denied.
How can I modify the Filter rules?

Thanks very much.
;)
 
Let's the sina.com domin's mail in, others domains mail that didn't on the list, denied.
How can I modify the Filter rules?

You can try this:

1668954482221.png

1668954509182.png
1668954533958.png
1668955269282.png

1668954634777.png

Everything else I think you have configured correctly at least on proxmox. You need to make sure your server is port forwarded correctly and your DNS records are OK too (like MX, SPF, PTR records to just name a few).
 
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