Forward and Reverse Lookup different - blocked

[seteq]

Hi,

The inbound emails of one company are getting blocked, because they seem to have somd kind of uncommon DNS setup.
The reverse lookup of the server on the inbound connection is set correctly, but the A-Record of the used hostname points to another server.

Reverse lookup:

# host 1.2.3.4
4.3.2.1.in-addr.arpa domain name pointer mail.othercorp.com.

Forward lookup:

# host mail.othercorp.com
mail.othercorp.com has address 5.6.7.8.

Log from message tracking center:

May 16 15:08:26 mx1 postfix/smtpd[30202]: warning: hostname mail.othercorp.com does not resolve to address 1.2.3.4
May 16 15:08:26 mx1 postfix/smtpd[30202]: connect from unknown[1.2.3.4]
May 16 15:08:28 mx1 postfix/smtpd[30202]: NOQUEUE: reject: RCPT from unknown[1.2.3.4]: 450 4.7.25 Client host rejected: cannot find your hostname, [1.2.3.4]; from=<sender@othercorp.com> to=<validrecipient@mycorp.com> proto=ESMTP helo=<mail.othercorp.com>
May 16 15:08:34 mx1 postfix/smtpd[30202]: disconnect from unknown[1.2.3.4] ehlo=2 starttls=1 mail=1 rcpt=0/3 rset=1 quit=1 commands=6/9

What can I do to allow this server to connect?

Thanks

 

[Stoiko Ivanov]

* It should be enough to add it it to the Mail Proxy Whitelist (GUI->Configuration->Mail Proxy->Whitelist)
* If not you might need to disable the 'reject unknown clients' option in GUI->Configuration->Mail Proxy->Options

I hope this helps!