Failed to start Journal Service

Egaria

Active Member
Jun 19, 2017
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Hello, I have several of my VMs that I created 6 months ago and that I have no longer touched, hang with this message "Failed to start Journal Service" I have to restart it. I looked online but couldn't find anything that related to my problem. If anyone could help me...
1701600528022.png
 
Without knowing your PVE version and especially the running kernel, it could be this: [1], which should be fixed since PVE-kernel version: 6.5.11-5: [2], which (at least) is already in all repositories: [3].

[1] https://forum.proxmox.com/threads/proxmox-8-1-kernel-6-5-11-4-rcu_sched-stall-cpu.136992
[2] https://forum.proxmox.com/threads/proxmox-8-1-kernel-6-5-11-4-rcu_sched-stall-cpu.136992/post-610193
[3] https://forum.proxmox.com/threads/proxmox-8-1-kernel-6-5-11-4-rcu_sched-stall-cpu.136992/post-611442
 
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Hello,

Do you think that version 6.5.11-5 would solve the problem?
If so, how do you upgrade the kernel? via the interface?

1701942967574.png

Thanks.
 
Tbh, I am not sure here at all. I guessed, that you are on PVE 8.1 with the 6.5 kernel being older than: 6.5.11-5, but you are still on (an old version of) PVE 7.4.
The thing that lead me to my assumption, was this message inside your VM: rcu_sched self-detected stall on CPU, which came up (again) recently with the (older/first versions of the) 6.5 kernel.

To begin with, I would recommend to update your PVE-host (and optimally your guests too) in any case.
For the PVE-host, you need to add the: bullseye (!) pve-no-subscription repository: [1], if you do not have an active subscription, to your e.g.: /etc/apt/sources.list and disable the: pve-enterprise one by commenting it out (add: # in front of it) in: /etc/apt/sources.list.d/pve-enterprise.list.
Then run: apt update followed by: apt full-upgrade.
Afterwards, a reboot of the PVE-host is needed for the new kernel to take effect.

(After your PVE 7 is up-to-date, you could also consider to upgrade to PVE 8: [2].)

Another observation is your IO-delay; it is very high. Is/was this ever the case or only recently? Is it ever that high or only when a/the guest(s) have the problem?
What storage type are you using? What exactly is the underlaying storage hardware?

The config of an affected VM could be useful: qm config VMID (replace VMID with the actual ID of the/an affected VM).

Unfortunately, I do not know how to troubleshoot this any further, sorry.

[1] https://pve.proxmox.com/wiki/Package_Repositories#_proxmox_ve_7_x_repositories
[2] https://pve.proxmox.com/wiki/Upgrade_from_7_to_8
 
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Here is the configuration of an affected VM
1702037626862.png
This morning 20 of my 30 VMs suffered this "freeze" problem for around thirty minutes.
 

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