external usb hard drive disconnects

enry86cami

New Member
May 25, 2023
17
1
3
Hi all,
I connected an external usb hard disk to my notebook with proxmox.
The usb disconnects about once a day,
This is the output of dmesg -T | grep usb at the host :
Code:
[Mon Oct  7 12:09:34 2024] usb 2-4.2: USB disconnect, device number 7
[Mon Oct  7 12:09:34 2024] usb 2-4.2: new SuperSpeed USB device number 8 using xhci_hcd
[Mon Oct  7 12:09:34 2024] usb 2-4.2: New USB device found, idVendor=152d, idProduct=0578, bcdDevice= 1.00
[Mon Oct  7 12:09:34 2024] usb 2-4.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[Mon Oct  7 12:09:34 2024] usb 2-4.2: Product: USB3.0 External HDD
[Mon Oct  7 12:09:34 2024] usb 2-4.2: Manufacturer: JMicron
[Mon Oct  7 12:09:34 2024] usb 2-4.2: SerialNumber: 0000AB123808
[Mon Oct  7 15:27:13 2024] usb 2-4.2: USB disconnect, device number 8
[Mon Oct  7 15:27:13 2024] usb 2-4.2: new SuperSpeed USB device number 9 using xhci_hcd
[Mon Oct  7 15:27:13 2024] usb 2-4.2: New USB device found, idVendor=152d, idProduct=0578, bcdDevice= 1.00
[Mon Oct  7 15:27:13 2024] usb 2-4.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[Mon Oct  7 15:27:13 2024] usb 2-4.2: Product: USB3.0 External HDD
[Mon Oct  7 15:27:13 2024] usb 2-4.2: Manufacturer: JMicron
[Mon Oct  7 15:27:13 2024] usb 2-4.2: SerialNumber: 0000AB123808
[Mon Oct  7 15:27:16 2024] usb 2-4.2: USB disconnect, device number 9
[Mon Oct  7 15:27:17 2024] usb 2-4.2: Device not responding to setup address.
[Mon Oct  7 15:27:17 2024] usb 2-4.2: Device not responding to setup address.
[Mon Oct  7 15:27:17 2024] usb 2-4.2: device not accepting address 10, error -71
[Mon Oct  7 15:27:17 2024] usb 2-4.2: new SuperSpeed USB device number 11 using xhci_hcd
[Mon Oct  7 15:27:17 2024] usb 2-4.2: New USB device found, idVendor=152d, idProduct=0578, bcdDevice= 1.00
[Mon Oct  7 15:27:17 2024] usb 2-4.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[Mon Oct  7 15:27:17 2024] usb 2-4.2: Product: USB3.0 External HDD
[Mon Oct  7 15:27:17 2024] usb 2-4.2: Manufacturer: JMicron
[Mon Oct  7 15:27:17 2024] usb 2-4.2: SerialNumber: 0000AB123808
[Mon Oct  7 15:28:55 2024] usb 2-4.2: USB disconnect, device number 11
[Mon Oct  7 15:28:56 2024] usb 2-4.2: new SuperSpeed USB device number 12 using xhci_hcd
[Mon Oct  7 15:28:56 2024] usb 2-4.2: New USB device found, idVendor=152d, idProduct=0578, bcdDevice= 1.00
[Mon Oct  7 15:28:56 2024] usb 2-4.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[Mon Oct  7 15:28:56 2024] usb 2-4.2: Product: USB3.0 External HDD
[Mon Oct  7 15:28:56 2024] usb 2-4.2: Manufacturer: JMicron
[Mon Oct  7 15:28:56 2024] usb 2-4.2: SerialNumber: 0000AB123808
[Mon Oct  7 16:07:25 2024] usb 2-4.2: USB disconnect, device number 12
[Mon Oct  7 16:07:26 2024] usb 2-4.2: new SuperSpeed USB device number 13 using xhci_hcd
[Mon Oct  7 16:07:26 2024] usb 2-4.2: New USB device found, idVendor=152d, idProduct=0578, bcdDevice= 1.00
[Mon Oct  7 16:07:26 2024] usb 2-4.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[Mon Oct  7 16:07:26 2024] usb 2-4.2: Product: USB3.0 External HDD
[Mon Oct  7 16:07:26 2024] usb 2-4.2: Manufacturer: JMicron
[Mon Oct  7 16:07:26 2024] usb 2-4.2: SerialNumber: 0000AB123808
[Mon Oct  7 16:08:32 2024] usb 2-4.2: USB disconnect, device number 13
[Mon Oct  7 16:08:33 2024] usb 2-4.2: new SuperSpeed USB device number 14 using xhci_hcd
[Mon Oct  7 16:08:33 2024] usb 2-4.2: New USB device found, idVendor=152d, idProduct=0578, bcdDevice= 1.00
[Mon Oct  7 16:08:33 2024] usb 2-4.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[Mon Oct  7 16:08:33 2024] usb 2-4.2: Product: USB3.0 External HDD
[Mon Oct  7 16:08:33 2024] usb 2-4.2: Manufacturer: JMicron
[Mon Oct  7 16:08:33 2024] usb 2-4.2: SerialNumber: 0000AB123808

With lsusb I can see the drive:
Bus 002 Device 014: ID 152d:0578 JMicron Technology Corp. / JMicron USA Technology Corp. JMS578 SATA 6Gb/s

Anyone can help me?
 

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