Error: VM quit/powerdown failed - got timeout

flappyfish

New Member
Sep 12, 2022
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Hi, I am using a Web GUI Shutdown or Reboot button to shut down / reboot virtual machine and the VM doesn't react, no shutdown and no reboot happens. In the log I get a message "Error: VM quit/powerdown failed - got timeout". I'm logging in to Proxmox Web GUI as a non-root user. Do you know what could cause the problem?

proxmox-timeout.png
 
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The VM has just started (from an ISO) and is in the boot selection screen. No drivers have been loaded, it cannot respond to ACPI events and QEMU Guest Agent is not active yet. There is nothing that can respond to a graceful Shutdown. You need to use Stop (click the down arrow on the right side of the Shutdown button). (But wait for the Shutdown Task to end (or stop it), otherwise Proxmox cannot perform the Stop Task.)
 
The VM has just started (from an ISO) and is in the boot selection screen. No drivers have been loaded, it cannot respond to ACPI events and QEMU Guest Agent is not active yet. There is nothing that can respond to a graceful Shutdown. You need to use Stop (click the down arrow on the right side of the Shutdown button). (But wait for the Shutdown Task to end (or stop it), otherwise Proxmox cannot perform the Stop Task.)
Thank you for the explanation!
 
The VM has just started (from an ISO) and is in the boot selection screen. No drivers have been loaded, it cannot respond to ACPI events and QEMU Guest Agent is not active yet. There is nothing that can respond to a graceful Shutdown. You need to use Stop (click the down arrow on the right side of the Shutdown button). (But wait for the Shutdown Task to end (or stop it), otherwise Proxmox cannot perform the Stop Task.)
Thank You!