ERROR: job failed with err -61

[r.kanatov]

In general, I am experiencing an issue with Proxmox VE 7, particularly with several virtual machines. Below, I provide an example of my log when attempting a backup using PBS (the same outcome occurs when trying a backup with Proxmox's built-in tool). I would like to note that my VM is functioning correctly, but the fact that I don't have a backup of it is concerning. I have attached the log of the backup job.



INFO: starting new backup job: vzdump 161 --node hp8 --storage hp0-pbs --remove 0 --notes-template '{{guestname}}' --mode snapshot
INFO: Starting Backup of VM 161 (qemu)
INFO: Backup started at 2024-04-23 17:46:51
INFO: status = running
INFO: VM Name: pgsql-test
INFO: include disk 'virtio0' 'HP8-RAID5:161/vm-161-disk-0.qcow2' 100G
INFO: backup mode: snapshot
INFO: ionice priority: 7
INFO: creating Proxmox Backup Server archive 'vm/161/2024-04-23T12:46:50Z'
INFO: issuing guest-agent 'fs-freeze' command
INFO: issuing guest-agent 'fs-thaw' command
INFO: started backup task '816c2253-28de-4645-8a28-0e3014795e92'
INFO: resuming VM again
INFO: virtio0: dirty-bitmap status: created new
INFO: 3% (3.0 GiB of 100.0 GiB) in 3s, read: 1.0 GiB/s, write: 60.0 MiB/s
INFO: 13% (13.7 GiB of 100.0 GiB) in 6s, read: 3.6 GiB/s, write: 2.7 MiB/s
INFO: 25% (25.0 GiB of 100.0 GiB) in 9s, read: 3.8 GiB/s, write: 4.0 MiB/s
INFO: 37% (37.3 GiB of 100.0 GiB) in 12s, read: 4.1 GiB/s, write: 0 B/s
INFO: 38% (38.1 GiB of 100.0 GiB) in 16s, read: 187.0 MiB/s, write: 140.0 MiB/s
INFO: 39% (39.1 GiB of 100.0 GiB) in 25s, read: 119.1 MiB/s, write: 116.9 MiB/s
INFO: 45% (45.5 GiB of 100.0 GiB) in 28s, read: 2.1 GiB/s, write: 62.7 MiB/s
INFO: 53% (53.2 GiB of 100.0 GiB) in 31s, read: 2.6 GiB/s, write: 44.0 MiB/s
INFO: 53% (53.8 GiB of 100.0 GiB) in 35s, read: 144.0 MiB/s, write: 130.0 MiB/s
ERROR: job failed with err -61 - No data available
INFO: aborting backup job
INFO: resuming VM again
ERROR: Backup of VM 161 failed - job failed with err -61 - No data available
INFO: Failed at 2024-04-23 17:47:26
INFO: Backup job finished with errors
TASK ERROR: job errors

 

[r.kanatov]

I would like to point out that I tried creating a new VM and copying an existing disk using DD, but it was unsuccessful. I also tried cloning the VM, but it ended with an error as well. I also attempted backing up using another PBS server, but all backup attempts were made to different NFS directories.

 

[fiona]

Hi,
that error likely indicates that there is an issue with the underlying (physical) storage for the VM disk (for example another thread). Check your system logs and disk health. If it really is failing, you can try using tools like ddrescue for the whole disk or for individual images, qemu-img convert with the --salvage option (copying to a different physical disk of course).

 

[r.kanatov]

добрый день, я не совсем понимаю, что мне делать, так как я совершенно новичок в Proxmox, не могли бы вы прислать пример команды, которую я могу попробовать импортировать на другой диск?